GEICO's fast and fair approach to auto repair is as simple as 1, 2, 3!
GEICO's Auto Repair Xpress (ARX) program maximizes convenience. At an ARX shop, you will receive priority treatment including a service experience that is second to none.
STEP 1: Drop Off
A GEICO claim adjuster will meet with you at the repair facility to:
- Evaluate your vehicle's damage.
- Explain the repair process and answer your questions.
- Arrange for you to leave your vehicle for repairs and go home in a rental vehicle*
STEP 2: Repair
As your car is being repaired, your adjuster will:
- Facilitate the repair process directly with the shop to ensure speed and quality.
- Keep you informed of your car's repair status.
- Perform a quality inspection of the completed repairs before you pick up your car.
STEP 3: Pick Up
When your car is fully repaired, you will:
- Return to the repair facility in your rental car.
- Receive copies of all repair documents, including your damage estimate.
- Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle.
Enterprise Rent-A-Car vehicle will be available at the shop. You must have the appropriate coverage for GEICO to pay rental charges.
Report a new claim online or access your claim today to see if your appointment can be scheduled online.
