The GEICO Auto Repair Xpress^® Promise

As a GEICO Auto Repair Xpress^® customer, you have our commitment to deliver a customer service experience that will put your mind at ease.

We Promise:

• A friendly greeting from your local Shop Representative.
• A thorough explanation of our hassle-free Auto Repair Xpress^® process that will deliver peace of mind.
• A complete explanation of your repair estimate and expected repair time.
• The convenience of one-stop rental pick-up and return at your ARX location with the appropriate coverage.
• Updates to keep you informed on the status of your vehicle repair.
• Confidence in knowing that your Shop Representative will conduct a pre-delivery review of your vehicle before you are notified that it is ready to be returned to you.
• Satisfaction with a timely repair that is backed by a written lifetime guarantee that will be provided when you take delivery of your repaired vehicle.

We value you as a customer and want to make your claim experience as worry free as possible. The GEICO family thanks you for allowing us to take care of your claim.