GEICO dominates Dynatrace-Keynote's Mobile Insurance Scorecard?..Again
WASHINGTON, D.C., June 3, 2016 – GEICO has once again retained the highest overall ranking in the Keynote Scorecards by Dynatrace: Q1 2016 Mobile Insurance Scorecard. The company earned top scores in all four Scorecard Categories (Functionality, Ease of Use, Privacy and Security and Quality and Availability) and topped both Mobile Modes (Mobile Web and Mobile Apps for iPhone and Android).
Keynote's Mobile Insurance Scorecard is a best practices competitive benchmarking analysis that provides a bi-annual ranking of the top 12 U.S. auto insurance carriers' mobile delivery capabilities.
The Scorecard uses more than 100 objective criteria across mobile web and mobile app channels to identify strengths and opportunities that benchmark how well insurance carriers are serving consumer's insurance needs through mobile devices.
GEICO's pattern of first-place wins led Keynote to state, "GEICO remains clearly dominant in providing a wide array of features and tools to serve consumers through mobile channels."
"Earning Keynote's Mobile Insurance Scorecard's top ranking is a tremendous accomplishment for us and reflects our ongoing commitment to deliver a great mobile experience," said Pete Meoli, GEICO director of mobile and digital experience. "Our mobile team is comprised of incredibly passionate associates who work diligently to bring innovative mobile solutions that transform the way we interact with consumers."
GEICO (Government Employees Insurance Company) is a member of the Berkshire Hathaway family of companies and is the second-largest private passenger auto insurance company in the United States. GEICO, which was founded in 1936, provides millions of auto insurance quotes to U.S. drivers annually. The company is pleased to serve more than 14 million private passenger customers and insures more than 23 million vehicles (auto & cycle).
Using GEICO's online service center, policyholders can purchase policies, make policy changes, report claims and print insurance ID cards. Policyholders can also connect to GEICO through the GEICO App, reach a representative over the phone or visit a GEICO local agent.
GEICO also provides insurance quotes on motorcycles, all-terrain vehicles (ATVs), boats, travel trailers and motorhomes (RVs). Coverage for life, homes and apartments is written by non-affiliated insurance companies and is secured through the GEICO Insurance Agency. Commercial auto insurance and personal umbrella protection are also available.
For more information, go to www.geico.com.