GEICO temporarily pausing policy cancellations

Chevy Chase, Md., March 25, 2020 –To better assist those impacted by coronavirus, GEICO is pausing cancellation of coverage due to non-payment and policy expiration, effectively immediately. This pause will remain in effect through April 30, 2020. In addition, GEICO is prepared to offer maximum flexibility, including special payment plans, to those who need it once normal billing operations are scheduled to resume.

"This ongoing situation impacts everyone, and we want our policyholders to have some peace of mind knowing we'll be there when they need us most," said GEICO President and CEO Todd Combs.

While GEICO associates are working as hard as they can to serve customers, the reality of this unprecedented event means some policyholders may experience longer than normal hold times. GEICO is encouraging policyholders to download the GEICO Mobile app or to setup an account on geico.com for quick, convenient service. Both platforms are accessible 24/7 and allow customers to:

  • Manage Payments – update automatic payment preferences, change payment plan, or pay bills
  • Update Policies – make changes to coverages, drivers, addresses, or vehicles
  • Access ID Cards – pull up ID cards to print or email

GEICO (Government Employees Insurance Company), the second-largest auto insurer in the U.S., was founded in 1936 and insures more than 28 million vehicles in all 50 states and the District of Columbia. A member of the Berkshire Hathaway family of companies, GEICO employs more than 43,000 associates countrywide. GEICO constantly strives to make lives better by protecting people against unexpected events while saving them money and providing an outstanding customer experience. Along with personal auto insurance, commercial auto and personal umbrella coverages are also available. Homeowners, renters, condo, flood, identity theft, term life, and more coverages are written through non-affiliated insurance companies and are secured through the GEICO Insurance Agency, LLC. Visit geico.com for a quote or to learn more.