Frequently Asked Questions
Have questions about getting a job at GEICO?
To help you find out everything you need to know, here is a list of frequently asked questions. If you still have some unanswered questions, please contact us.
Is GEICO hiring?
Yes, many of our offices are hiring motivated, customer-focused professionals to launch careers in Sales, Customer Service, Claims, Auto Damage, and Leadership Programs. Specific job openings, shifts, and start dates may vary by location.
Our corporate office in Maryland is hiring for Information Technology, Actuary, Product Management, Underwriting, Legal counsel, and other staff departments.
How do I apply online?
Please search for jobs on our website to find the position that interests you most, then click the job title to learn more and apply. You will be prompted to log in or register. First-time users will need to register with our site to submit an application.
I can't find the job application. Can you help?
First, it could be due to regularly scheduled system maintenance. On Mondays and Thursdays, from 12:30–3:00 am ET, the application is unavailable. Occasionally, it may be unexpectedly unavailable due to Internet disruptions. When either situation occurs, a message is posted. We apologize for any inconvenience and ask that you please try again later.
Which Internet browser is best to use when completing the application?
Our online application is designed to work in Internet Explorer (IE), Safari, Firefox and Chrome, with IE being the recommended browser. Compatible operating systems include most versions of Windows and Mac. We recommend applying from a desktop or laptop for the best user experience.
How long does it take to fill out the application?
Allow yourself time to complete our job application as it could take up to 30 minutes. A complete application with full work experience and education is required, therefore please do not enter see resume in the application fields.
What are the qualifications needed to work at GEICO?
For careers in Sales, Customer Service, Claims and Auto Damage, we are looking for hardworking, customer-oriented professionals who have strong communication and computer skills, the ability to multi-task, a stable job history and the desire to build a career.
Our Leadership Programs, Analyst, Actuary, Legal and IT careers may have college degree and other requirements. Please review each job description for specific information.
How old do you have to be to work at GEICO?
For full-time jobs, applicants must be at least 18 years of age. Some offices offer work study, co-op or internship programs for high school or college students, respectively. In these cases, work permits for minors may be required.
Do I need a high school diploma?
Yes, we require a high school diploma or equivalent, and some positions may also require a college degree. Please review the job description or check with a local HR office if you have further questions.
Do I have to apply online?
Can I apply in person?
Yes, you are welcome to apply in person, using an in-house computer, at any major GEICO location. If a recruiter is available to review your information, you could have the opportunity to interview. However, we cannot guarantee that you'll receive a same-day interview.
I applied for a job, but have not yet heard back from HR. What should I do?
Once you've successfully submitted an application, our hiring team will review it. We often use email to communicate with our candidates. Therefore, it's important that you frequently check your email (and "spam" folder) to ensure that you're not missing any important messages. If you still have questions, please email us.
How do I set up an interview?
Once you've applied, a member of our hiring team will review the information you've provided to us. If your knowledge, skills, and abilities match what we are looking for, you will be contacted directly by phone or email.
Will there be pre-employment testing?
GEICO conducts pre-employment assessments to evaluate the skills and abilities of job candidates. Depending on the position, testing may include a review of basic skills, role playing, typing, computerized simulations, and/or technical skills assessments.
Does GEICO conduct background checks as part of the hiring process?
Yes, GEICO conducts drug screens and credit and background checks for applicants who have accepted employment or internship offers. During the routine background investigation, we will obtain information (a "Consumer Report") about your credit history, as permitted.
GEICO may also elect to obtain information about your character, general reputation, and mode of living, through personal interviews with friends, neighbors, and acquaintances (an "Investigative Consumer Report"). If we decide to order an Investigative Consumer Report, you will receive further notice regarding your rights under the Fair Credit Reporting Act within three days of the Investigative Consumer Report being ordered.
If you have specific concerns regarding your background and would like further information, please call the office to which you've applied and ask to speak with the Human Resources manager.
Why does GEICO look at credit history when making employment decisions?
We obtain information from criminal background checks and consumer credit reporting agencies in order to maintain federal compliance with the Violent Crime Control and Law Enforcement Act of 1994. This federal act regulates how insurance companies operate in the United States and also prohibits persons convicted of certain crimes or severe financial situations from being considered for employment in the insurance industry.
If you have specific questions regarding credit, please call the office to which you've applied and speak with the Human Resources manager.
What happens if I do not pass the credit history check?
If employment is denied either wholly or partially because of information in a Consumer Report, GEICO will advise you in writing, and give you the name and address of the reporting agency making the Consumer Report, a copy of the Report and a copy of a "Summary of Your Rights under the Fair Credit Reporting Act."
Does GEICO conduct drug screens?
GEICO conducts drug screens by hair analysis (in most locations) as part of the pre-employment screening process.
I have GEICO insurance. Do I have a better chance of getting hired?
It is the policy of GEICO to employ the best-qualified applicants for all positions and locations. We do not take into consideration whether or not a job candidate is also a policyholder. We are an equal opportunity employer.
Will I receive paid training?
Yes, we provide industry-leading, paid training in Sales, Customer Service, Claims, and Auto Damage.
What are your hours of operation?
GEICO is here to delight our customers 24 hours a day, every day of the year. We offer a variety of shifts in order to meet the needs of our policyholders.
Our HR departments are typically open from 8:00 am to 5:00 pm, Monday through Friday.
Can I connect with "GEICO Careers" using social media?
What is GEICO's hiring process?
When can I next apply if I am not selected for a position on my first time applying?
Since we consider each applicant for all current contact center openings, there is little point in reapplying quickly for vacancies in Sales, Customer Service, or Claims. Once six months has passed, we encourage candidates to reapply so that we can review their updated applications and see what has changed.
Does GEICO offer international job opportunities?
GEICO is a U.S. company and all of the jobs posted on our career site are located within the United States. However, we do have an overseas office in Kaiserslautern, Germany that serves customers who are visiting or living abroad. This office periodically has available positions. If you are seeking a job in Germany, please contact the overseas office directly for more information at 0631-41463100 or 0800-100-8687 (toll–free inside Germany).
Why does a GEICO auto damage adjuster need a good driving record?
GEICO's auto damage adjusters may be issued a company fleet vehicle to help them meet our customers' needs. These vehicles are insured by GEICO; therefore, adjusters must meet our underwriting criteria to be eligible to drive a company fleet vehicle. If a job seeker receives an offer of employment as an auto damage adjuster, we will run a Motor Vehicle Report (MVR) and underwriting loss reports to ensure that he/she meets our underwriting guidelines.