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This is not a desk job!
Auto Damage Adjusters are the primary ambassadors of GEICO's renowned customer service. They deliver on our promise to "be there" when customers need us most. Over the course of your career, you may visit auto body repair shops, customers' homes, salvage yards and even accident scenes.
As an Auto Damage Adjuster Trainee, you will:
- Attend an extensive 12-week training program, including four weeks in Ashburn, VA.
- Learn the ins and outs of automobile damage and insurance claims adjusting
- Provide outstanding customer service and efficiently handle case files
- Interact directly with customers while working in a local drive-in location, a GEICO Auto Repair Xpress® shop or as a field adjuster
- Be equipped with the latest tools and technology in auto adjusting
- Inspect and assess vehicle damage ranging from minor fender—benders to extensive damage caused by major accidents, hurricanes, floods and other natural disasters
- Estimate the cost of vehicle repairs, negotiate equitable settlements and issue payments
- Receive promotions based upon your performance
Insights into our Adjuster Training
As a new associate, you will first attend an extensive 12-week training program that is divided into three sections: Pre-school, Basic School and Post-school. Training is generally held Monday–Friday, with varying start times.
Pre and Post-school training locations depend on the area you were hired. For example, New England adjusters attend training in New Jersey; California adjusters train near San Diego.
All new adjusters, regardless of location, spend four weeks of Basic School training at our facility in Ashburn, VA. While in Virginia, GEICO pays for your hotel expenses, as well as meals and transportation to and from the training center. This environment fosters a study group atmosphere that helps our trainees succeed!
During Basic School, there are frequent exams to assess your knowledge and skills. To successfully complete our training, you'll have to study—a lot. There is a requirement to maintain a strong exam average and graduating from Auto Damage School is required to become a GEICO Auto Damage Adjuster. Once training is complete, you'll be well prepared to launch your career and assist our customers!
We're looking for great people.
GEICO is hiring entry-level trainees for insurance adjuster jobs across the country. Some locations also hire experienced field adjusters or offer a fast-track leadership program with a focus in claims adjusting.
Successful Auto Damage Adjusters possess exceptional customer service, negotiation and conflict resolution skills, as well as a mechanical aptitude and a willingness to roll up their sleeves to get the job done! They are highly organized and work well independently.
Get a snapshot into GEICO's auto damage careers. You can save the PDF to your computer or share the link with a job-seeking friend!
Benefits & Perks
GEICO offers a comprehensive benefits package to preserve your health and insure your future.
Meet Our Team
Associate since 2006
What do I do at GEICO?
I am, more than likely, the only GEICO representative that our customers will ever meet face-to-face. I greet the customers, listen to their concerns, inspect their vehicles, and prepare a fair estimate to repair their vehicle damages associated with the loss. I explain the details of each claim and offer to answer any questions. Being an adjuster is about possessing a willingness to provide outstanding customer service and a willingness to learn. You don't need to know the difference between a radiator and an alternator before applying for this position. GEICO will provide the technical training you need to be the knowledgeable resource and point person for our customers. GEICO needs you.
What do I like best about working for GEICO?
I joined GEICO from retail sales management. For me, the opportunity to advance combined with the chance to work regular hours was the real draw. However, I have discovered that the GEICO community of dedicated associates all striving for the same goal has been truly refreshing.