Making insurance easy with GEICO Live Chat!
GEICO Live Chat is an easy way to talk to a licensed agent about your auto policy service questions. Please note, we can't answer questions about claims or other products in this chat.
About GEICO Live Chat
Excellent Customer Service
Same great service, no phone call needed. Our agents can help you with your auto policy questions just like on the phone.
Questions Answered
We work hard to offer you multiple ways to get the answers you need. Our live chat is another way we can help. Plus, no hold music!
Save Your Chat
With GEICO Live Chat, you can download your conversation to keep for your records. Then you can review anytime you want.
How We Can Help
Billing Updates
We can help you make payments online, adjust your payment plans, walk you through your bill, and look for discounts.
Policy Updates
Things change. So, whether you need to add or remove a vehicle or driver, update your coverages, get your ID card, and more, we can help.
Account Updates
Update contact info, add a password, change Paperless options, update phone number, and more.
FAQs
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It's so easy to get started! Select the chat icon and simply fill out a few details to begin.
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We are working very hard to add Chat to all departments within GEICO. You can Report an Incident or Track a Claim by using our website or mobile app. For non-auto policies, you can Login to Your Policy or Visit our Contact Page.
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Yes! GEICO takes many measures to ensure our customer's private information stays private. All information placed in chat is encrypted and protected for your safety.
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You can download your chat conversation right from the chat window. Just tap the 3 line menu button, then select "Save Transcript".
Can't find a topic?For additional help, you can visit our contact us page.
