Glazier repairing windscreen after stone chipping damage

How To Get A Cracked Or Chipped Windshield Repaired

Getting repairs for a chipped or cracked windshield is a breeze when you have comprehensive coverage from GEICO auto insurance.*

“Our customers are delighted that we offer windshield repair service to them at no charge,” says John Little, an assistant vice president at GEICO. “With comprehensive coverage on your policy, we waive the deductible for damage that can be repaired.”

If you have a small chip, nick or crack in your windshield, we can send a professional repair technician to your home or office. Just give us a call or log into the GEICO Mobile app and we’ll make all the necessary arrangements.

“Repairing the windshield protects its structural integrity,” says Little. “It is important to have the damage repaired as quickly as possible to prevent the chip or crack from spreading.” Chips must be smaller than a quarter, and cracks must be smaller than a dollar bill to be repairable.

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Why Use GEICO’s Windshield Repair?

  • It’s convenient. You don’t have to take time off work or rent a car while the repair is being completed. A technician will come to your home or place of work and do the repair on the spot.
  • It’s quick. The repair is done while you wait. In most cases, that means approximately 30 minutes.
  • It’s inexpensive. The deductible for windshield repair is waived if you carry comprehensive coverage.
  • You can avoid other problems. Replacing a windshield, instead of repairing it, involves breaking the original factory seal. That can make the area around the windshield more prone to leaks, which can lead to additional problems.
  • You can help protect the environment. Because a layer of laminate is fused to windshield glass, it’s more difficult to recycle. By repairing your existing windshield, disposal isn’t an issue.

“First time using online service and made a claim to have my windshield replaced. After a terrible day, using this claims service online that was simple, fast and easy, it really made things a lot better and weight has been lifted off my shoulders. I’m thrilled to know in addition that I am covered, with service coming to my home. With a new baby coming in just a couple of weeks I didn’t think I’d be able to afford a replacement. I’m happy to know my family will be safe and I don’t have to worry. So very grateful for this wonderful service.”

— Heather C. from New York

Beware Fraudulent “Glass Repair Technicians”

Filing a glass claim with your insurer may seem like a hassle, but it’s better than trusting someone else to do it.

macro shot of a rock chip on windshield

When it comes to repairing or replacing your car’s windshield, ethical service contractors will expect you to file the claim yourself. Other contractors, sometimes called “glass repair technicians,” may try to get you to sign an Assignment of Benefits (AOB) form so they can file the claim on your behalf. Their resulting actions can make your personal information vulnerable and lead to an increase in your premium.

What does a Glass Repair Technician do?

A Glass Repair Technician is a contractor who approaches you and says that they can take care of your car’s glass issues on your behalf. They often approach you at gas stations, car washes, or other public spaces where they can see your car. To take legal ownership of your claim, they have you sign an AOB form and collect your personal information without fully explaining what they’re doing. On the surface, it looks like they solicit your insurance information, fix your vehicle, and collect money from GEICO without much effort on your part.

What’s the catch?

You’re providing your contractors with the authority to charge the insurance company whatever they want under your name. Those high costs may not come from your pocket, but they could increase your premium rates when your account lists an overcharge. In addition, when you sign your claim over to a contractor, you’re providing them with your sensitive personal information. This can lead to an abuse of your personal information and potential identity theft. Not all contractors participate in this fraudulent activity, but it’s not worth the risk.

What should I do instead?

If your vehicle’s glass is damaged, you can report your glass claim online, via the GEICO Mobile app, or by calling 1-800-510-2291. GEICO recommends the reputable auto glass experts at Safelite, but you have the ability to choose other repair service shops with your policy.

*Some coverages and features are not available in all states, in all GEICO companies, or in all situations.
Review your policy.

    Leave a comment

  1. TB says,

    Make sure you check your policy! I thought I had glass coverage but apparently in North Carolina the same rules don’t apply. Very confusing and not convenient to find out after you have a cracked windshield. My comprehensive deductible is $500.00 with no exception for glass. Replacing the windshield will cost $350.00 out of pocket.

  2. Sherry B. says,

    For the record, I don’t have Geico. I live in Florida and have comprehensive auto insurance. All auto insurance companies here are required by Florida law to replace or repair your windshield without charging the deductible the first time it is damaged…as long as you have comprehensive coverage. Otherwise, no. My insurance company also sends the auto glass people to your house to take care of it. They do it right away—that day or the next, if possible. Geico ain’t givin’ ya anything they don’t have to. Of course, none of them do.

  3. Jordan Dodge says,

    Be careful when submitting a claim as Geico only covers aftermarket glass. If you have a newer model vehicle, you can wind up with pretty heft out of pocket costs for an OEM piece of glass (highly recommended for anyone who plans on keeping their car for a while).

  4. Annie Marks says,

    I really like how fast windshield repair is! I am glad that with insurance that you can get the price of fixing your cracked windshield waived. I would agree that getting your windshield cracks fixed sooner rather then later will help you avoid other bigger problems! Thank you for sharing!

  5. Marley says,

    Giving your clients the best services only gets you more clients because people are constantly looking for a reliable place where they can have their Windshields replaced
    or replaced but only get the worst service…Mr. Little it sounds like you guys do enjoy what you do…your clients come first and you guys go out of your way to assistance them as quick as possible..I’m impressed

  6. Steven Harrison says,

    This method actually seems much safer. Driving around with a cracked windshield can be dangerous. If you can have a repairman come straight to the problem, you can potentially avoid all that.

  7. Paige Smith says,

    It is interesting to learn a little bit about auto glass repair. This article has a lot of really great tips I will look for next time I need my auto glass repaired. Thanks for the simple ideas on auto glass repair.

  8. Laila Keirstead says,

    I have to get the windshield in my car fixed soon. I think it would be really helpful to have a clear view of the road would be nice. I know it would make my girlfriend happy because she hates driving the car around when she can’t really see clearly.

  9. Emily says,

    This was an informative article about windshield repair. The other day on the highway a rock flew up and cracked my windshield. To be honest, I was panicking a bit. I didn’t realize it was simple to replace. It is good to know I should get it repaired as soon as possible. Hopefully I can find place to repair it soon!

  10. James Bay says,

    I have been looking for a new insurance provider. I never knew windshield repair was so easy through Geico. That would come in handy. Thank you for your help.

  11. Casey Jones says,

    This is good to know because I have GEICO insurance! Hopefully my auto glass repair will be as easy as they claim. I was following a truck too closely and my window has a bunch of chips in it now.

  12. Franklin Amy says,

    It’s always nice to choose the company that provides quality service yet fast and reliable especially in doing windshield repair. Thanks for sharing this.

  13. Sara Killinger says,

    I did not realize that repairing my windscreen instead of replacing it can actually help protect the environment. I was surprised to learn that windscreen glass is more difficult to recycle due to a layer of laminate that is fused to the glass. I’ll be sure to opt to repair my windscreen instead of replacing it whenever possible so I can do my part to help the environment.

  14. Drew Harrison says,

    Keeping the repair quick is really important to me. I never have the time to stop and wait for a mechanic to spend 3 hours to tell me what I already know. I’m happy glass repair is simple and to the point. And my insurance covers it so that’s nice too!