Last month, the award-winning GEICO Mobile app turned seven years old, and we’re celebrating with the top seven reasons why our customers love bringing GEICO along for the ride. See what customers like you are saying about why GEICO Mobile is perfect for accessing all the great features they’ve come to expect from GEICO.
1. Simplicity. We know you’re busy. That’s why we created a mobile experience with you in mind, providing a user-friendly interface that’s still jam-packed with personalized features. It really couldn’t be more intuitive.
“This was very easy and simple to do, even for me. Thank you very much.”
User review – July 30, 2015
2. Convenience. With the GEICO Mobile app, you’ll have everything you need and expect from an insurance company right at your fingertips. We’ve made it easy to manage your policy and report and track claims on-the-go. Need to reach a GEICO representative but don’t have time to talk on the phone? Let your fingers do the talking with our chat feature. It’s like having a GEICO agent in your pocket!
“Thank you for this app! It makes it easier to check on things!”
User review – July 2, 2015
3. Payment in a flash. Paying your bill is easier than ever with Swipe Pay. If you’re not on a recurring payment plan, you can use this feature to pay your bill in seconds. You can even set up a payment reminder for a gentle nudge that your bill due date is approaching.
“I’m so glad you finally created an app for us to use. It saves time to be able to access what I need wherever I am. I’ve been a customer since 1981 and looking forward to 40 more.”
User review – October 29, 2015
4. Quick access to digital ID cards. Why risk a paper-cut? Our digital ID cards are quick, convenient and so much easier than rummaging through a wallet or glove box. Digital ID cards give you the ability to view, email or print up-to-date insurance card information right from your phone. Plus, more states are allowing digital ID cards as valid proof-of-coverage.
“Upgraded with the app insurance cards. Awesome!”
User review – August 27, 2015
5. Streamlined claims reporting and tracking. Reporting and viewing insurance claims is a whole lot simpler with the mobile app. You can take photos of the damage, file a claim and even see the repair progress.
“Smart thinking. This makes things easy.”
User review – November 23, 2015
6. Roadside assistance when you need it. Flat tire? Out of gas? We’re here to help. With Emergency Road Service (ERS), you’ll receive 24/7 toll-free assistance, a GPS locator, quick response and personal assistance.
“I recently used the roadside assistance because my wife locked herself out of her car. I got on my GEICO app and went to work. I was amazed! It was so easy and literally took me about two minutes to get a message that said help was on the way to my wife. She had assistance and was in her car within 30 minutes.”
User review – June 12, 2014
7. You’ll be delighted. We hear you! Our mobile design team is listening to your feedback in building out new features, so keep the suggestions coming.
“I love it. And I always tell my friends to make sure they have it as well. It’s the best.”
User review – February 21, 2016
By Stephanie Levis