GEICO Reviews and Ratings from Insurance Customers

no accidents, no tickets, yet the price keeps rising

website not use friendly makes me wonder if designed to be confusing

I’ve had Geico insurance for many years and I can’t believe how high my insurance continues to be even though I’ve been accident free for several years do you not ever cut anyone a break? $239 a month is a little outrageous

I tried to remove a driver from my policy and they refused to remove this person and wanted to continue to charge me for him when he no longer lived with me and Geico even knows that this person and I are no longer on talking terms and that a restraining order is in effect. They refused to remove him just so they can make more money.

Your webpage really sucks. I would like to edit and update what I am paying for and you can't get there from this page.

get up in the morning to a flat tire, at at 7:56 call to Geico for service and it was 44 minutes wait the truck will come from WPB 8:01 Eddy will be in 24 minutes 8:34 Alvin will be there within 53 minutes at 8:50 truck in the way, 9:00 technician should have arrive, 9:01 technician delayed will be in 80 minutes 9:13 in 29 minutes technician will be there 9:45 Alvin arrived

There is no place on your website to email customer service. My husband was transfered to Germany. we bought a new car before we let and had the insurance updated to our USA adddress. we have moved to Germany and only have a P.O. Box for an address. our car is in transit to Germany and we called gieco for internation resistration, they told us we couldn't get the insurance until the car has arrived. we do not have phone service yet. I keep getting emails about our address, and can't talk to anyone. Need hepl!

GEICO has significantly increased my premium, without explaining the higher rate, which appears to be arbitrary and self-serving. Currently, GEICO offers no online chat service with a live agent. GEICO has violated my privacy rights in the past, on numerous occasions.

I"m trying to change my coverage for my vehicle and after 10 minutes of looking around the website, I finally found an area to get a quote, and it says to click "Get Started Now". And that button was hidden inside a different box. Then I clicked it several times and nothing happened. So I have spent 15 minutes and have not resolved my problem that I came here to change.

Website is absolutely terrible. Can't find a detailed billing page to save my life. When you try to chat, you keep getting pushed later in line. I started at 6th in line, went up to 8, down as low as 2 and then back up to 6. The insurance is fine I guess, best rates, though the prices go up every 6 months for no added value.