GEICO Reviews and Ratings from Insurance Customers

Customer Reviews for GEICO Military Car Insurance

From the day we opened our doors in 1936, the men and women serving our country have filled a special place among our GEICO policyholders. Staffed with veterans from all services, GEICO's Military Center is dedicated to the sales and service of Military policies.

Average Customer Rating: 4.5 out of 5 stars
4.5 / 5 (990 Reviews)

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GEICO Reviews for Military Car Insurance

1 out of 5 star rating
Accident Claim

By Kellemwitit on July 03, 2009 policyholder claim

How can you put after market parts on a brand new Lexus!!! Come on! If I had known that's what I was going to get into then I'd never had switched to this nonsense!!! What adjuster comes after 5 days!!!!???
  • Gender: MAge: 25-34
  • Years insured with GEICO: 3 years
  • Pros: NONE!
Claim ServiceRating: 20%
Value/FairnessRating: 20%
Customer ServiceRating: 20%

1 out of 5 star rating
Not recommended

By Shaunti on June 03, 2009

At first glance Geico appeared to be a good insurance firm. The forms were easy to complete, all was well. However days after the policy was put into effect, I was informed that I would have to pay an additional premium for someone that is not driving the car nor do they have access to the car. There is no option to exclude this driver. Decided to go with competitor and saved over 50%.
  • Gender: FAge: 25-34
  • Years insured with GEICO: Not insured with GEICO
  • Pros: Easy form
  • Cons: Too expensive, no savings at all
Claim ServiceRating: 60%
Value/FairnessRating: 20%
Customer ServiceRating: 60%

1 out of 5 star rating
Status Changes

By hoss on May 01, 2009 policyholder claim

your system does not allow me to make the changes i need done as your system does not see the differences in things..i am trying to change the state on my daughters drivers license as geico cannot get it right...the state is Texas...not utah... also I need to find out why you are charging me so much for my motorcycle insurance as it went up over 200 dollars...this is so stupid for me to be charged this amount...especially when i have a great driving record and no accidents...omg...get it right folks...

Saved $0 by Switching to GEICO

  • Gender: MAge: 55andOver
  • Years insured with GEICO: 6-9 years
  • Pros: sometimes effective
  • Cons: not good for changes...
Claim ServiceRating: 80%
Value/FairnessRating: 20%
Customer ServiceRating: 20%
bear lake utah

1 out of 5 star rating
tooo much fees

By tooomuch on April 30, 2009 policyholder

i 've been in geico for so many years but really you don't save any money. too much fees in payment plan. $4.00 each payment. no savings at all.

Saved $10 by Switching to GEICO

  • Gender: MAge: 45-54
  • Years insured with GEICO: 10-14 years
  • Pros: ok to have an ins
  • Cons: too much charges in fees
Claim ServiceRating: 40%
Value/FairnessRating: 40%
Customer ServiceRating: 40%

1 out of 5 star rating
New Customer

By dvetmcse on April 01, 2009 policyholder

On 31 March I got an auto insurance quote. It turned out to be a good deal so I chose to go with the insurance and paid my bill. I called my past insurance company and cancelled it effective today, 1 April because my new policy was effective at 1201AM on April 1. I tried to access my documents, (ie, my insurance cards for proof of insurance), and the website stated the docs. weren't available at that time and that they would be available soon. I thought it was OK because I had until the next morning before I had to drive again. I checked later that night and early the next morning and STILL they weren't available. I checked again before I drove and they STILL WEREN'T READY!!! I thought it may just take a little time this morning to get things updated, but I checked AGAIN after noontime and STILL NO DOCUMENTS!!!! All I've been able to do is write down my policy number just in case I'm stopped for anything. I NEED these cards to be legal and it either should automatically update so we can print them out right away or tell us that it's going to take a couple of days to make sure we can make arrangements. This is totally unacceptable and I ALREADY AM REGRETTING CHANGING TO YOU FOLKS!!! What the heck is going on?
  • Gender: MAge: 45-54
  • Years insured with GEICO: 1 year
  • Pros: Good Benefits for the cost
  • Cons: Can't get my documentation so I'm driving illegally
Value/FairnessRating: 80%
Customer ServiceRating: 40%

1 out of 5 star rating
Internet access

By on November 10, 2008 policyholder

1. initial logging on. Tried to use less than 10 letters for password. No response when I hit (continue). no reject for to short, no response of any kind. First requirement of good interactive computing is there must be a visual or audio response. You failed. 2. After signing in I went to (drivers) selected both in turn & could only view. Instruction said I had three options, three were listed, only (viewed) responded, the other two would not. When continue chosen, no response again.
  • Gender: MAge: 55andOver
  • Years insured with GEICO: 10-14 years
  • Pros: none
  • Cons: non functionional due to lack of response.
Customer ServiceRating: 20%
Value/FairnessRating: 20%

1 out of 5 star rating
Policy Change

By NavySpouse on September 26, 2008 policyholder

I called to find out what what would be the best plan whiel my husband was deployed. We placed our vehicals into storage. I was told I would receive a credit on my bill. I only got the credit three weeks later after 4-5 nagging phone calls to find out if it had been done. After all was said and done yes I got my credit for the storage but my bill was raised too! Sorry not happy with that service. Too much trouble for someone who's spouse is overseas and taking care of a family on your own.
  • Gender: FAge: 25-34
  • Years insured with GEICO: 1 year
  • Pros: Great offer to place a car in storage while husband is deployed saving money good idea.
  • Cons: Not able to use the car.
Customer ServiceRating: 20%
Value/FairnessRating: 20%