GEICO Reviews and Ratings from Insurance Customers

Customer Reviews for GEICO Umbrella Insurance

Personal umbrella insurance provides coverage when your liability exceeds the limits of your homeowner's, auto, and boat insurance. The umbrella policy provides our customers with 1 to 10 million dollars additional coverage.

Average Customer Rating: 4.6 out of 5 stars
4.6 / 5 (300 reviews)

96% of reviewers would recommend GEICO insurance to a friend.

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GEICO Reviews for Umbrella Insurance

3 out of 5 star rating
Can not compare

By DJL1 on July 24, 2009 policyholder

We chose GEICO for our umbrella policy because we were told that we should get it from our auto insurance company. We can not compare the insurance with any other company.
  • Gender: FAge: 55andOver
  • Years insured with GEICO: 6-9 years
Claim ServiceRating: 60%
Value/FairnessRating: 60%
Customer ServiceRating: 60%

3 out of 5 star rating
Need to sync up with auto

By MartyJ on July 23, 2009 policyholder claim

Here's the thing- everytime I adjust my auto policy, like adding a car, I have to contact the umbrella dept. to tell them that. Otherwise, the umbrella coverage doesn't match with my auto coverage. These policy changes should link to the umbrella policy to avoid coverage on vehicles I no longer own or policy gaps on newer vehicles. Being the same company, I don't see why this would be a problem to do.
  • Gender: MAge: 45-54
  • Years insured with GEICO: 15 years or more
Claim ServiceRating: 60%
Value/FairnessRating: 60%
Customer ServiceRating: 60%

3 out of 5 star rating
Unproven

By billymack4 on July 22, 2009

I have made no claims. I send GEICO money, they accept it and nothing else happens!
  • Pros: Don't know
  • Cons: Don't know
Value/FairnessRating: 60%
Customer ServiceRating: 60%

3 out of 5 star rating
Umbrella Insurance

By diamondrunner on July 22, 2009 policyholder

I can't honestly say any good or bad comments as i have never had a claim. In theory, it's good for high income people or folks with valuable potential liabilities like property owners. The key question is always how fast and efficiently the insurance company pays out if a claim ever occurs. Also, the premiums seem to rise every year, so i don't know if they are competitive.

Saved $100 by Switching to GEICO

  • Gender: MAge: 45-54
  • Years insured with GEICO: 15 years or more
  • Pros: Good for additional insurance
  • Cons: Don't know
Claim ServiceRating: 60%
Value/FairnessRating: 60%
Customer ServiceRating: 80%

3 out of 5 star rating
Disappointed

By CharlieDav on July 21, 2009 policyholder claim

I moved from Virginia to Pennsylvania and had been carrying 2 million coverage. The cost was unreasonably high after my move so I had to cut down to 1 million. This was disappointing.
  • Gender: MAge: 55andOver
  • Years insured with GEICO: 15 years or more
  • Pros: Policy is good
  • Cons: Cost is to high
Claim ServiceRating: 100%
Value/FairnessRating: 60%
Customer ServiceRating: 100%

3 out of 5 star rating
Geico Review

By art123 on July 21, 2009

I actually never yet had to use this insurance, but would expect the usual great service I have been getting from GEICO for 25 years.
Claim ServiceRating: 60%
Value/FairnessRating: 60%
Customer ServiceRating: 100%