GEICO Reviews and Ratings from Insurance Customers

The service was excellent. Great customer service across the board. Thanks a Million.

GEICO handled my claim surprisingly quick. The service to be performed were described in detail both before and after the repair. The agent was on site and reviewed the completed service together for accuracy Repairs were copleted in two days. My daughter had similar damage to her vehicle but was insured by another agency and her repair took an extra week and no detailed repair documentation was provided.

No one ever wants to use their insurance coverage but if you had to it is nice to know that there is actually a stress free way of doing it. Geico partnered with local body shops and rental companies to guarantee that you have a one stop shop.

Gieco hasoutdone themselves by having the collision centers for its policy holders. They do great work and begin working on the repairs immediately

While nobody ever wants to get into an accident, sometimes the inevitable happens. When it happened to my wife, I was, of course, immediately worried about her welfare. Once I found out she was unharmed, my thoughts turned to the complications of vehicle repair and insurance paperwork. Geico offered their Auto Repair Xpress® service, and I was, at first, reluctant to give it a try, preferring to have the vehicle worked on by the original manufacturer. But after considering Geico's offer, and comparing it to the time and involvement of having the work done by Ford, I decided to give it a go. I am so happy I did! Geico had everything needed right under one roof, including a rental vehicle. They continually kept me apprised of the status for the length of the repair ... which was only about 10 days. Their attention to detail and customer satisfaction were amazing! The vehicle looked great after their work, and in addition to the repair work, it was cleaned to perfection. I am extremely happy to be a Geico customer. I had been one while I lived in New York, but unfortunately, when I moved to New Jersey, I had to leave them, as they were not writing policies in NJ back then. Needless to say, when they came into NJ a few years back, I immediately went back to them, and saved over $700 annually over the best prices I could get in NJ at the time. Nowadays, there are several companies claiming they can beat Geico. I get solicitations from them every month. My question is ... where were they 5 years ago? If they CAN actually beat Geico's prices these days, I'm sure it's only because Geico's return to the NJ market cut the corruption out of their market. I will never go to any of them. Even if they CAN beat Geico's prices, I know I will never find another company that can do so much in customer service! The premiums are only part of the picture. What is more important is the quality of service when you need it ... after an accident.

It was a very painless experience, yet another reason I stick with GEICO!

Geico Customer Service was excellent from the time of the incident to the completion of the work! Although you may find a less expensive insurance company, you will not find the service that Geico supplies! Haven't found a need to price shop and I know the service is superior! You get what you pay for, and in this case more!

It was great fast responce to the claim and great service on getting the car in and body fixed and back out the door with quality work done.

Customer service was the best. From getting a rental car to providing a tow service. The car looked great when I picked it up from the body shop.

The whole staff was great. They really helped me to understand what was wrong with my car and the process that was going to occur. They really gave the impression that they cared and wanted you to be comfortable through the process. I def. would recommend this location to anyone. They had my rental there and waiting. I was in and out in no time.