GEICO Reviews And Ratings From Customers
Customer Reviews for Auto Repair Xpress®
5 out of 5 star rating
Mike's Body Shop
By Vovoman on October 12, 2009 policyholder claim
What else can you say? The CLEANEST and BEST auto body shop I have ever seen. Great work, even had some "paid" work done. HIGHLY RECOMMENDED!
- Gender: M
- Years insured with GEICO: 15 years or more
- Pros: Everything
- Cons: None
5 out of 5 star rating
Windshield Claim
By murf on October 12, 2009 policyholder claim
Fast & easy claim service
- Gender: FAge: 45-54
- Years insured with GEICO: 1 year
- Pros: Came to the house to repair windshield
5 out of 5 star rating
GEICO Auto Repair Express Service
By on October 12, 2009 policyholder claim
I bought my truck new and had minor accident. My truck is like part of the family to us. The Ins Adjuster treated us like his own family and took care of my truck as if it were his own.We have been with Geico for @ 11 years and are very pleased with the way they take care of their customers.
- Gender: MAge: 35-44
- Years insured with GEICO: 10-14 years
- Pros: Best option for my new vehicle
- Cons: N/A
5 out of 5 star rating
By IMPELLA on October 12, 2009 policyholder claim
I'm so happy with geico and their insurance and the repair shops they provide service with. I had no waiting and my insurance did go up with any of my claims. The repair shop Plantium Auto Body in Gurnee, IL is where Geico had my repairs done and they were fantastic. They delivered my car to me at my home and picked up the rental. They also have a lifetime warranty on the paint repair. I also have had to up my homeowners insurance through geico and they where great as well they came out right away and cut me a check for all repairs and tree hauling when the wind took down big branches from my tree.
- Gender: FAge: 25-34
- Years insured with GEICO: 10-14 years
5 out of 5 star rating
Great Service
By Limey on October 12, 2009
Had our car repaired at a Express Body Shop "Francis" The whole experience was fabulous. Really appreciated the quick and excellent repair work.
- Pros: Friendly, fast, good
- Cons: None
5 out of 5 star rating
Happy Ending
By nomoredents on October 11, 2009 policyholder
The accident was traumatic. The repair service, agent who reviewed the damage, the adjuster and all who helped me were wonderful. It made healing easier.
- Gender: F
- Years insured with GEICO: 10-14 years
5 out of 5 star rating
Smashed Vehicle
By redhead1118 on October 11, 2009 policyholder claim
Geico is the best insurance I've ever had when it comes to claims. This was my first claim in over 10 years and I was amazed. The vadalism to my car occured on a weekend but I was still able to get the assistance I needed. I received a rental car right away as my car was undrivable. Geico kept in daily contact with me until my car was repaired. Even after I picked the car up I had to go back as some glass from my smashed windshield got into the air conditioning unit. The body shop had me come in right away, removed it and repaired the A/C fan and did not charge me. Wow! Is that great service or what!
- Gender: FAge: 45-54
- Years insured with GEICO: 1 year
- Pros: Working with the claim department
- Cons: NONE!!
5 out of 5 star rating
Excellent Repair Shop
By Martdar on October 11, 2009 policyholder claim
Great people, keep you informed and take good care of you. Excellent service from GEICO on-site representative to repair shop staff. Definitely will come back!
- Gender: FAge: 55andOver
- Years insured with GEICO: 15 years or more
- Pros: One stop Shopping & Great Service
- Cons: Small Parking lot
5 out of 5 star rating
KINDNESS
By on October 11, 2009 policyholder claim
EVERYONE I CAME IN CONTACT WITH AT GEICO HAS BEEN KIND, COURTEOUS, UNDERSTANDING AND THE SERVICE WAS PROMPT QUALITY EXCELLENT AND GENUINE CARING FROM ALL CONCERNED. I NEVER WAITED OR WANTED FOR ANTHING. SERVICE PERSONNEL WERE KNOWLEDGEABLE AND PROFESSIONAL.
Saved $150 by Switching to GEICO
- Gender: FAge: 55andOver
- Years insured with GEICO: 5 years
- Pros: I HAD FOUR ACCISDENTS AND WAS NOT CANCELLED
- Cons: EVERYTHING WAS PERFECT
5 out of 5 star rating
Collision Repari
By saxonmu12 on October 11, 2009 policyholder claim
Geico acted quikly, polite, and set up my car repair and rental with same phone call. Even though the police did not issue a ticket to either driver, Geico realized we could not have been at fault and is currently fighting for us. They did not raise our rates and is still providing excellent customer service.
- Gender: MAge: 45-54
- Years insured with GEICO: 6-9 years
- Pros: Extremely Pleasant
- Cons: Cant think of one