Chat: More than just convenience.

Chat in GEICO app

Let your fingers do the talking with GEICO's Chat. Day or night, our trained agents are able to answer your questions on your time.

With Chat you aren't tied to the conversation as you are with a phone call. Start the conversation when you want and come back when you can. What if you started the conversation on your tablet but don't have it with you now? We've thought of that too. You can access Chat from any device that has the GEICO Mobile app. We'll even send you a push notification (through the app) when we respond to your question.

Getting the conversation started:

  • 24/7 service without speaking a word
  • Direct contact to trained agents
  • Seamless hand off from any device with the GEICO Mobile app
  • Questions answered on your time
  • Push notifications letting you know when we've responded (through the GEICO Mobile app)

Who can use Chat?

Chat is available to policyholders on mobile web and through the GEICO Mobile app on iPhone, iPad and Android. Just visit one of the store links below to download the GEICO Mobile app.

Download the GEICO Mobile app and see why we're #1!*

App Store iconLink to Google Play Store

*The GEICO Mobile app and site received #1 rankings according to Dynatrace's 2018 Q1 Mobile Insurance Scorecard.

† GEICO does not charge for this service. However, message and data rates may apply from your mobile carrier.

All of the major carriers support this program including: Alltel AWCC, Associated Carrier Group (ACG), Boost, Cincinnati Bell, Cricket, MetroPCS, Nextel, Rural Carrier Group, Sprint, Tier 2/3 Carrier Group, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile, AT&T Mobility. Verizon Wireless is not responsible for any delayed or undelivered messages.

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