GEICO's Auto Repair Xpress (ARX) program is fast and convenient; our goal is to have you back on the road with a high-quality repair as quickly as possible. You can drop off your car at a convenient ARX shop and set up a rental car if you have rental car coverage. Please view the following ARX video to better understand how we strive to get your car repaired right.
Before you head over to a specific repair shop location, call your claims adjuster to schedule an appointment. We want to make sure that your adjuster is at the shop when you arrive. If you want to search for shop locations in your area, head over to our ARX shop location search page. Or you can log into GEICO claim tracking to check on the status of your claim.
GEICO's unique, fast and fair approach to collision repair is as simple as 1, 2, 3!
| 1. Drop Off >> | 2. Repair>> | 3. Pick-up >> |
|---|---|---|
| A GEICO auto damage adjuster will meet with you at the *repair facility to: |
As your vehicle is being repaired, your adjuster will: |
When your vehicle is completely repaired, you will: |
|
Evaluate your vehicle's accident damage. |
Facilitate the repair process directly with the shop to ensure speed and quality. |
Return to the repair facility in your rental car. |
|
Explain the vehicle repair process and answer your questions. |
Keep you informed of your vehicle's repair status. |
Receive copies of all repair documents, including your damage estimate. |
|
Arrange for you to leave your vehicle for repairs and go home in a rental vehicle. Enterprise Rent-A-Car vehicles will be available at the shop. You must have the appropriate coverage for GEICO to pay rental charges. |
Perform a quality inspection of the completed repairs before you pick up the vehicle. |
Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle. |
*Auto Repair Xpress® is not available in all areas. Repair facilities are chosen to participate in the Auto Repair Xpress® program because of their dedication to customer service, excellent workmanship, and certified knowledge of the latest collision repair methods and technology.
Your claims representative can assist you in locating one of GEICO's many shops for auto repair. You have the right to use a repair facility of your choice.
This material is intended for general information only. It does not expand coverage beyond the policy contract. Please refer to your policy contract for any specific information or questions on applicability of coverage.
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