About the Claims Process

How GEICO Investigates a Claim

How GEICO Investigates a Claim

Learn the steps we commonly follow to make sure we gather all the facts about an accident.

How GEICO Handles Your Claim

How GEICO Handles Your Claim

Learn about the GEICO Auto Claims Settlement process

What to do if Your Vehicle is Damaged

What to do if Your Vehicle is Damaged

Here you'll find basic steps to follow when you've been in an accident and learn what happens afterwards. Find out about your repair options, including GEICO’s exclusive Auto Repair Xpress program.

Get the Basics on Renting a Vehicle

Get the Basics on Renting a Vehicle

Need to rent a vehicle while yours is out of commission? Get basic facts about renting a vehicle.

Your Guide to Glass Claims

Your Guide to Glass Claims

GEICO's glass claim service is fast and convenient. Get details here.

Learn about the Total Loss Process

Learn about the Total Loss Process

What is a total loss and what happens when your vehicle is declared a total loss?

Find out about Payment Recovery

Find out about Payment Recovery

How does payment recovery work and how long does it take?

Understanding Mechanical Breakdown Claims

Understanding Mechanical Breakdown Claims

Do you know about GEICO's Mechanical Breakdown Insurance (MBI)? Get details about the coverage and how the MBI claims process works here.

What to do After an Accident

What to do After an Accident

Tips you should follow if you're involved in an accident.

What to Do After a Theft

What to Do After a Theft

We are here every step of the way if you become a victim of car theft.

What to Do After Fire Damage

What to Do After Fire Damage

Information on what you should do when fire damages your car.

How GEICO Handles Catastrophe Claims

How GEICO Handles Catastrophe Claims

Nobody does a better job of responding to catastrophes than GEICO. Learn more about our catastrophe action teams and how we respond when needed.