Check out our quick enrollment video! As a reminder, downloading and getting set up in the GEICO Mobile app for DriveEasy is required to keep your participation discount.
DriveEasy is a new program that promotes safe driving by providing both GEICO and the customer valuable information about individual driving patterns. This is designed to help you become a safer driver. Most customers will be able to save based on their safe driving habits, however riskier drivers may see a higher rate – depending on the state you live in.
DriveEasy is currently available to eligible GEICO policyholders in the states of:
Stay tuned for additional states!
You will download the app, complete your registration by logging into the app, and set up your phone's permissions. You will just need to stay logged in and the app will log your trips. The app will stay in a dormant state until driving activity is detected. Once your trip ends, the app will upload the data to the cloud. The data is processed, and then your trip information and scores are sent back to be displayed on your smartphone.
Having all drivers enrolled allows for more opportunity to earn a great driving score and rate! But the requirement depends on the state and the DriveEasy program you opted into. In most cases, all drivers must participate in the program. GEICO.com and our Mobile App will automatically present driver options, if available.
If you do not see a driver listed in the other drivers' section, there could be several reasons such as:
Once your registration is complete by logging into the app and setting up your phone's permissions, all you have to do is remain logged in and drive.
We will also evaluate your driving score and apply that into your rate. Most customers will be able to save based on their safe driving habits, however riskier drivers may see an increase — depending on the state you live in.
If you opt to participate in DriveEasy, your feedback and interaction with the app will be used to make future improvements and allow us to provide you with safe driving tips. We may utilize DriveEasy data to help accelerate the claims process.
If you'd like to unenroll, please contact us at 800-841-3000. One of our counselors will assist you and advise you on next steps. You should be aware that if you unenroll after 30 days, your telematics driving score may still be applied to your policy.
Yes, we'd love you for to try out the program again! This can be done online by navigating to 'Additional Discounts' and reselecting DriveEasy enrollment.
Crash Assist is our new predictive crash detection feature to help make the claim process easy. If DriveEasy detects a hard brake, we'll pinpoint your location, ask if you were involved in an accident, and then take you directly to the claims process.
DriveEasy logs two types of distracted driving behaviors, handheld phones calls and active phone use when driving faster than 6 mph.
|Type||Counted in score?|
|Hands Free Phone Calls||NO|
|Handheld Phone Calls||YES|
|Active Phone Use |
(e.g., holding it, tapping)
|Passive Phone Use |
(e.g., inmount, screen on)
Reminder: Active phone use is touching your phone for any reason (GPS, minimizing screens, unlocking your phone, etc) and could negatively impact your driving score since all of these actions can be distracting you from driving! This also includes other passengers using your phone since the app cannot distinguish who is using the phone during the trip.
We utilize a variety of driving factors such as: distracted driving, hard braking, cornering, smoothness, road type, distance driven, time of day, and weather to calculate your score. Some of these factors may impact your score more than others or may not at all. You will be able to see your score and components right in the DriveEasy app.
What is considered Distracted Driving?
We log two types of distracted driving behaviors, handheld phone calls and active phone use when driving faster than 6mph.
Reminder: Active phone use is touching your phone for any reason (GPS, minimizing screens, unlocking your phone, etc.) and could negatively impact your driving score since all of these actions can be distracting you from driving! This also includes other passengers using your phone since the app cannot distinguish who is using the phone during the trip.
Tip: Keep your phone out of reach and your eyes on the road at all times when driving.
What is considered hard braking?
A hard brake is calculated based on your rate of deceleration while driving, which is used to produce a hard-braking score.
Tip: Make sure you keep sufficient distance between the car in front of you.
What is considered cornering?
The speed at which you are cornering is used to determine if you were driving safely. If you are taking corners too quickly, it could cause you to lose control of your vehicle.
Tip: Slow down when going into turns to ensure you maintain control of your vehicle.
What does smoothness have to do with safe driving?
The way you control your speeds when driving assists in driving safely. Frequent change of speeds and abrupt stops increase likelihood of an accident.
Tip: Avoid frequent lane changes and maintain a consistent speed.
DriveEasy scores can take 24-48 hours to process and update after a trip is taken. Check back shortly to see your trip details.
Here are some frequently found issues to check:
There are other items that may cause trips not to log:
Remember, trips may take up to a day to appear in DriveEasy. Be sure to check back.
After doing these troubleshooting steps, sit back and Drive...easy. If these steps didn't allow the app to log a trip after 1-2 days, call service at 1-800-841-3000.
As a reminder, all drivers must ensure that DriveEasy is gathering trip information to keep your discount.
DriveEasy uses technology that detects movement, relies on your phone's sensors, and uses your GPS location. It will identify when you're a passenger in the car and/or when you're on a bus or train so your trip does not count in your score. DriveEasy will only count trips when you're the driver.
If DriveEasy misclassifies the trip type (Driver, Passenger, or Not a Car), you are able to correct the trip.
The app doesn't have a way to distinguish if the phone use was by the driver or the passenger, therefore the app will consider their use of your phone while you are driving as distracted driving. If a trip is logged while you are the driver, but a passenger in the vehicle was actively using your phone, you should update your driver status to passenger so that this doesn't impact your driving score.
This happens very rarely, so you'll usually have nothing to do after your trip! If it does, your location services may have been off or your trip was considered short (less than a mile). Make sure your location services are on. If we should have logged your trip, let us know by reporting the issue in the Feedback feature in the app menu.
The app will often miss the first ¼ mile of a trip because it makes sure you really are on a trip before gathering GPS information. If the trip was longer and we should have logged your trip, let us know by reporting the issue in the Feedback feature in the app menu.
At this point in our program, we do not have a way to separate work and pleasure mileage. We log all mileage regardless of which vehicle you drive to provide you with the most accurate driving feedback. You are welcome to use our program, no matter your occupation, but you would still be required to stay logged into the app at all times and your driving behaviors while working would be included in your score.
Not at all. Once you initially adjust your settings when you install the application, you don't need to open or close the app on your trips! DriveEasy remains in a dormant state, until driving-like behavior is detected.
Once your trip ends, the app will upload the data to the cloud. The data is processed, and then your trip information and scores are sent back to be displayed on your smartphone.
If you are having trouble receiving texts messages from GEICO, you should:
On occasion, DriveEasy may misclassify a trip type (Driver, Passenger, or Not a Car). If this happens, correct the trip's driver status by selecting View All Trips from the Last Drive card. Then, select the trip with the incorrect driver status. Once you've selected the trip, click on the driver status selector (marked Driver, Passenger, or Not A Car), and select the correct status.
For additional drivers to register for DriveEasy, you will need to:
You can also forward the text message you received for registration to your additional drivers and they will follow the same steps.
Access the Feedback feature from the app menu to leave your feedback or to report an issue. We would love to hear about any issues or ideas you have to make your experience better.