24/7 Roadside Assistance - Get Emergency Roadside Service
Get 24/7 Emergency Roadside Service
GEICO is here to help you 24/7. Request emergency roadside service online or through GEICO Mobile. It's faster and easier than calling.
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What Does GEICO Emergency Roadside Service Cover?
When your car lets you down, we'll be here to provide roadside assistance and help get your vehicle back up and running. GEICO Emergency Roadside Service ("ERS") provides coverage for the following roadside emergencies:
- Towing to the nearest qualified repair facility (mileage limits apply)
- Battery jump starts
- Tire changes when you have a working spare
- Lockout services (up to $100 for covered causes)
- Winching if your vehicle is stuck near a publicly maintained roadway (distance limits apply)
- Fuel delivery to help you reach a gas station or destination (fuel cost not included)
You don't have to pay out of pocket for these individual emergency road services. We can help! Use the GEICO Mobile app, request help online, or give us a call 24/7 so we can get help to you as quickly as possible.
What Vehicles Are Covered by Our Roadside Assistance Plan?
GEICO's Emergency Roadside Service covers cars, trucks, and other standard vehicles. We also offer separate roadside assistance coverage for the following additional types of vehicles that can be added to your policy:
- Motorcycles
- Boats
- RVs
How GEICO Emergency Roadside Service Works
When you request roadside assistance, GEICO coordinates help to get you moving again as quickly as possible. While many services are covered at no out-of-pocket cost, certain limits and conditions apply. Here’s what to expect:
- Towing: In most states, towing is covered up to 15 miles to the nearest qualified repair facility where repairs can be made. If your vehicle needs to be towed farther than the covered distance, you’re responsible for the additional mileage costs beyond the limit.
- Battery Service: If your battery dies, we’ll send help for a jump start. If the vehicle cannot be restarted, towing is covered according to your towing limits. The cost of replacing a battery is not included.
- Tire Changes: If you have a functioning spare tire, roadside assistance will install it for you. If you do not have a spare or require a new tire, the cost of the tire itself is not covered.
- Lockout Services: If you lock your keys in your vehicle, lockout services are covered up to $100 for certain covered causes of loss. The cost of replacement keys or key fobs is not included.
- Winching: Winching is covered if your vehicle is stuck within approximately 30 feet (about 2–3 car lengths) of a publicly maintained roadway. Recovery from locations beyond this distance or in non-accessible areas may not be covered.
- Fuel Delivery: We cover the cost of delivering fuel to your location. However, you are responsible for the cost of the fuel itself.
Are There Any Additional Costs?
Roadside assistance covers emergency services to help get you moving again. It does not cover:
- Repair costs
- Replacement parts
- Fuel purchases
- Towing beyond the mileage limit
- Extensive on-scene labor beyond what is required to address the emergency
Coverage details may vary slightly by state. Your policy documents provide full terms and conditions.
Get Quick & Convenient Roadside Assistance With the GEICO Mobile App
Whether you have a flat tire or just need a jump start, all our roadside assistance services can be requested with just a few taps in the GEICO Mobile app.
- Request help in as little as 2 minutes
- Available 24/7 for a quick response
- GPS locator can help us find you
- Service tracker allows you to see when help is on the way
You never know when you'll need roadside help. Be prepared. Download the app now. The best way to insurance, claims or shine.
How to Request Emergency Roadside Service on the GEICO Mobile App
Get Emergency Roadside Service For as Little as $14 a Year Per Car
GEICO Emergency Roadside Service may cover more roadside emergencies than competitors do–and for a lower price. But you don't have to take our word for it. Here's what some happy customers have to say about ERS.
"Every time I've needed roadside assistance you all have been on time or early with no problems and the nicest service people."
— iOS App Store Review, June 2020
"5 stars! Super easy app to use and the service provider came in less time than expected for roadside assistance! He was super nice to boot. 100% satisfied!"
— Google Play Review, September 2020
Plus, you can manage your GEICO ERS and auto policies from the same place. One bill, one app, one company. How's that for convenient?
Log in to your GEICO Auto Policy or call (800) 42-GEICO (4-3426) to get a quote. Only GEICO auto insurance policyholders are eligible for ERS.
Still have questions about Emergency Roadside Service?
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How far will you tow a vehicle?We'll safely tow your disabled vehicle to your destination of choice. Please refer to your policy contract for mileage limitations and additional details.
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I paid for my recent tow. Can I be reimbursed?It's easy to submit a claim for reimbursement. Submit the original copy of the road service bill and we'll reimburse you based on your coverage limits. In some cases, you can even receive your reimbursement by electronic funds transfer.
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How long will it take to get help after I request roadside assistance?Typically, our contracted providers can reach the service location within 60 minutes.
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Should I add Emergency Roadside Service to my policy if my car is brand new?It's true that newer cars tend to break down less often than older ones, but even new car owners may occasionally need emergency assistance for non-mechanical issues, such as jump starts or tire changes.
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Is this Emergency Roadside Service provided by GEICO directly?GEICO works with service providers nationwide to provide emergency roadside assistance to our policyholders.
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How much will GEICO roadside assistance service calls cost?
GEICO Emergency Roadside Service covers a variety of issues, though you could be billed for extra costs like tires or gas.
If you don't have our Emergency Roadside Service coverage yet, you can still give us a call! We negotiate with local service providers and could assist in finding you roadside help.
Important Message from your Cellular Provider
This is not a Cellular Provider application. If you use this application, it may require your Cellular Provider to disclose your customer information, including Mobile Phone Location Information, to the application provider or some other third party. By providing your consent, you authorize your Cellular Provider to disclose your information to third parties to enable this application. Check the application's terms of use and the policies for more information about how the application will collect, access, use or disclose your information. Terms of use and other policies usually are available on the application provider's website. If you aren't comfortable with the application's policies, don't use it. You acknowledge and agree that (1) your relationship with the application provider is separate from your relationship with your Cellular Provider; (2) your Cellular Provider is not responsible for this application; and (3) you will hold harmless your Cellular Provider and its subsidiaries, affiliates, officers, employees, agents, successors and assigns from any judgments, claims, actions, losses, liabilities or expenses arising from or attributable to this application or the acts or omissions of the application provider.
Please Note:
These are general policy descriptions to help you understand the different types of coverages. They are not intended to modify any provisions in any contract of insurance. Always read the insurance contract for specific explanations of coverages and exclusions. In North Carolina, Emergency Roadside Service is called Towing and Labor Coverage. Services offered may vary by state.
† GEICO does not charge for this service. However, message and data rates may apply from your mobile carrier.
Location Services
When you are unsure of your exact location, you may provide us with oral approval to attempt to locate you via information provided by your mobile phone provider ("Location Data"). You may opt-out of this service by declining to provide your oral approval. We will use the Location Data for the sole purpose of dispatching roadside services. We may revise the Location Data if, after conversation with you, we determined it to be inaccurate. We will only share the Location Data with the roadside assistance provider(s). The Location Data is stored temporarily (typically for one week) in a secured database accessible only by those of our employees and agents with a reasonable need to know such information in order to provide roadside services. We will maintain a record of the location to which we dispatched roadside assistance, but such record shall not reference the Location Data as the source of such information.