The GEICO Auto Repair Xpress® Promise

As a GEICO Auto Repair Xpress® customer, you have our commitment to deliver a customer service experience that will put your mind at ease.

We promise:

  • A friendly greeting from your specially trained GEICO Auto Damage Adjuster.
  • A thorough explanation of our hassle-free Auto Repair Xpress® process that will deliver peace of mind.
  • A complete explanation of your repair estimate and expected repair time.
  • The convenience of one-stop rental pick-up and return at your ARX location with the appropriate coverage.
  • Updates to keep you informed on the status of your vehicle repair.
  • Confidence in knowing that your vehicle will be checked for repair quality before you are notified that your vehicle is ready to be returned to you.
  • Satisfaction with a timely, quality repair that is backed by a written lifetime guarantee that will be provided when you take delivery of your repaired vehicle.

We value you as a customer and want to make your claim experience as worry free as possible. The GEICO family thanks you for allowing us to take care of your claim.

Please Note

GEICO Auto Repair Xpress® is not available in all areas. You have the right to use a repair facility of your choice. Your claims representative can assist you in locating one of GEICO's many shops for auto repair.

The information on this page does not expand coverage beyond the policy contract. Please refer to your policy contract for any specific information on applicability of coverage.