About Auto Repair Xpress®

GEICO's fast and fair approach to auto repair is as simple as 1, 2, 3!

GEICO's Auto Repair Xpress® program maximizes convenience. You will receive priority treatment, including a service experience that is second to none.

STEP 1: Drop

A GEICO claim adjuster will meet with you at the repair facility to:
  • Evaluate your vehicle's damage.
  • Explain the repair process and answer your questions.
  • Arrange for you to leave your vehicle for repairs and go home in a rental vehicle*
drop off

STEP 2: Repair

As your car is being repaired, your adjuster will:
  • Facilitate the repair process directly with the shop to ensure speed and quality.
  • Keep you informed of your car's repair status.
  • Perform a pre-delivery review of the completed repairs before you pick up your car.

STEP 3: Pick Up

When your car is fully repaired, you will:
  • Return to the repair facility in your rental car.
  • Receive copies of all repair documents, including your damage estimate.
  • Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle.
pick up

Enterprise Rent-A-Car vehicle will be available at the shop. You must have the appropriate coverage for GEICO to pay rental charges.

Report a new claim online or access your claim today to see if your appointment can be scheduled online.