What to Do If You Get Into a Car Accident

At the scene of the accident:

  • Check to see if anyone was hurt.
  • If medical attention is needed, call 911.
  • Move your car to a safe location, but do not leave the scene.
  • Do not admit fault or reveal your policy limits.
  • Contact the police. They'll send an officer if necessary.
  • Exchange information with those involved.
  • If your car isn't drivable, request roadside assistance.

What information should you collect?

  • Names, phone numbers, mailing addresses, and email addresses of the other driver(s), all vehicle occupants, and witnesses
  • Location of the incident
  • Photos of the scene and all vehicles involved
  • Insurance information from others involved: company name, policy number, and phone number

If emergency services respond, make a note of:

  • Police report number
  • Phone number
  • Officer name and badge number

The GEICO Mobile app makes it easy to collect information and report your claim.

Report a Claim

It takes as little as 5 minutes to report a claim online at geico.com/claims or through the GEICO Mobile app. You can also call us at (800) 841-3000.

If eligible, you can schedule a damage inspection, repair, and rental.

Inspection and Repair Process

Once you report your claim, if eligible, make an appointment for a damage inspection.

  • The inspection typically takes around 30 minutes.
  • If your car isn't safe to drive, we'll send a GEICO adjuster to look at your car.
  • You don't have to meet with our adjuster unless you want to.

After the inspection, you can have your vehicle repaired anywhere you wish.

Consider an Auto Repair Xpress® location for one-stop inspection, repair, and rental.

  • The shop will begin the repair process as soon as you drop off your vehicle.
  • You can go home in a rental vehicle if you have rental reimbursement coverage.
  • You'll get regular updates on your car's repair progress

Report a new claim or track your claim today to see if you can schedule an inspection appointment online.

How to Be Prepared for Accidents

Here are some things you can do to make sure you're ready in case of an accident:

  • Keep a vehicle safety kit in your car.
  • Put your most important information in the glovebox: ID cards, vehicle registration, emergency contacts, and health insurance cards.
  • Download the GEICO Mobile app. It can come in handy at the scene of an accident and throughout the claims process.