What to Do If You Get Into a Car Accident
At the scene of the accident:
- Check to see if anyone was hurt.
- If medical attention is needed, call 911.
- Move your car to a safe location, but do not leave the scene.
- Do not admit fault or reveal your policy limits.
- Contact the police. They'll send an officer if necessary.
- Exchange information with those involved.
- If your car isn't drivable, request roadside assistance.
What information should you collect?
- Names, phone numbers, mailing addresses, and email addresses of the other driver(s), all vehicle occupants, and witnesses
- Location of the incident
- Photos of the scene and all vehicles involved
- Insurance information from others involved: company name, policy number, and phone number
If emergency services respond, make a note of:
- Police report number
- Phone number
- Officer name and badge number
The GEICO Mobile app makes it easy to collect information and report your claim.
Report a Claim
If eligible, you can schedule a damage inspection, repair, and rental.
Inspection and Repair Process
Once you report your claim, if eligible, make an appointment for a damage inspection.
- The inspection typically takes around 30 minutes.
- If your car isn't safe to drive, we'll send a GEICO adjuster to look at your car.
- You don't have to meet with our adjuster unless you want to.
After the inspection, you can have your vehicle repaired anywhere you wish.
Consider an Auto Repair Xpress® location for one-stop inspection, repair, and rental.
- The shop will begin the repair process as soon as you drop off your vehicle.
- You can go home in a rental vehicle if you have rental reimbursement coverage.
- You'll get regular updates on your car's repair progress
How to Be Prepared for Accidents
Here are some things you can do to make sure you're ready in case of an accident: