Reporting a Claim Online
Reporting Your Claim Is Convenient, Easy, And Quick
Within 5–15 minutes, you can report your Auto, Motorcycle, Windshield/Glass, RV, ATV, or Mechanical Breakdown claim online and receive the same prompt, thorough, and courteous service that our customers receive over the phone.
To report your claim online, simply log in and select the type of claim you need to report.
You will then be asked to provide:
- the state where the incident occurred
- the date and time it happened
- a general description of what happened
Throughout the report we may ask you for additional information such as contact information for other parties, vehicle locations, property owner information, and police report details. While this information is helpful to have as soon as possible, you can still report your claim without it.
We will follow up with you right away.
Once you complete the claim report we will send you a confirmation email, and you will be able to view and manage your claim right away.
A GEICO claim examiner will call you to explain the next steps, confirm the details, and arrange for a GEICO auto damage adjuster to inspect your vehicle damage. This examiner will also be able to answer any questions you may have. (If you submit your claim later than 8:00 p.m., we will usually call you the next morning.)
For more information, check out this video to see how easy it is to report a claim online!
Report your claim by phone.
To report a claim of any type by phone to one of our GEICO partner companies, please refer to our list of contact numbers for claims assistance.
Use the GEICO Mobile App's Easy Estimate to help with the inspection and estimate process.
Our mobile app's Easy Estimate allows you to take a series of photos of your damage from different angles using the camera guides to help you through the process. You'll be given the opportunity to tag the photos and provide comments. Finally, you'll submit the photos and get back to your day.
This material is intended for general information only. It does not expand coverage beyond the policy contract. Please refer to your policy contract for any specific information or questions on applicability of coverage.