COVID-19: Help and Support for You and Your Business
We know that business owners have been uniquely affected by COVID-19. While many things feel out of control, we are focusing on what we can control. We want you to know that we're committed to the promise of serving you and your business.
We're Here for You
To help do our part for social distancing we've moved our employees home to work. Our team is fully equipped and ready to help you. Please note, we're experiencing higher call volumes, so call wait times may be longer than normal. Your questions are important to us and we appreciate your patience.
Policy Help and Resources
We know you may have questions about your insurance at this time. We're working closely with our service department and partner companies to help you get the answers you need.
The best resource for important information, statements, and questions about your policy is the partner company that issued your policy. Please locate your carrier below for their contact information.
Commercial Auto Insurance
GEICO Commercial Auto Insurance policyholders can learn more about our response on our main COVID-19 page.
If your commercial auto policy is issued by National Indemnity Company or Berkshire Homestate Companies, please contact (866) 509-9444.
Business Owners (BOP), General Liability, and Professional Liability
| Business Partners | Service Phone Number |
| Hiscox Insurance Company | (866) 739-0722 |
| Homesite | (877) 515-2191 |
| biBerk | (844) 472-0967 |
| Utica First | (866) 509-9444 |
Your insurance company's information is on your policy paperwork and bills. If you need help finding your insurer, please call (800) 841-1621.*
Workers' Compensation
| Business Partners | Service Phone Number |
| biBerk | (844) 472-0967 |
| GUARD | (800) 929-5454 |
Your insurance company's information is on your policy paperwork and bills. If you need help finding your insurer, please call (800) 841-1621.*
Medical Malpractice, Wellness & Fitness
| Business Partner | Service Phone Number |
| Berxi | (833) 923-3001 |
Other Business Resources
For more resources that may provide helpful info, please see the links below.
Frequently Asked Questions
What if I have a claim?
We recommend that you submit your claim to the carrier who issued your policy. Every claim is evaluated on its own merit.
Does my policy cover damages from the COVID-19 outbreak?
This depends on the specific language in your policy and the details of your loss. Given the unique nature of every claim, we recommend that you submit your claim through your carrier. Each claim is evaluated on its own merit.
Last Updated: November 19, 2021