GEICO deploys Catastrophe Response Team to Florida; provides information on how to file a claim

Following the damage caused by Hurricane Milton, GEICO has activated its Catastrophe Response Team (CAT). Hundreds of GEICO insurance adjusters and support staff are now heading to the hardest hit areas of Florida to begin assisting customers who have been affected by this powerful storm.

"Teams throughout GEICO are now assessing the hardest hit areas and we are in the process of deploying personnel and resources throughout Florida to best support our customers," said GEICO Claims Vice President Frank Pickering. "With over 85 years of experience responding to disasters, when severe storms strike, we do whatever it takes to ensure that our customers have the support that they need."

GEICO's Catastrophe Response Team will remain on the ground as long as necessary to assist customers that have been impacted by Hurricane Milton.

How to file a claim

For the fastest service, GEICO encourages customers to file a claim online at geico.com/response or through the GEICO mobile app. There are a series of prompts to follow where customers can note the type and severity of the damage their vehicle has sustained. Customers may also file a claim over the phone by calling GEICO at 1–800–841–3000. Customers can also file BoatUS claims online at boatus.com/claims.

GEICO reminds customers to exercise extreme caution as the damage from winds and flooding could be severe.

• There may be instances where cars were submerged in floodwaters that have since receded. Customers should refrain from driving their vehicle if they suspect that it has been flooded.
• Customers should also stay away from their vehicle if they notice downed power lines near where it's parked as this could pose a safety risk.
• If heavy debris like a tree limb falls on a customer's car, we ask that they leave it in place as this could pose a safety risk.

In these types of instances where there are several major safety risks, GEICO's claims team will work with customers and come directly to them to inspect their vehicle if it is not drivable. Customers simply must file a claim first, and GEICO will then work with them to set up a field inspection appointment as quickly as possible.

For ongoing updates, please visit geico.com/milton.