6 Things To Do If You Lose Your Wallet

KEY TAKEAWAYS

Cancel Your Cards and Set Up a Fraud Alert Right Away

The moment you realize your wallet is gone, call your debit and credit card companies to cancel and reissue your cards. Start with debit cards first since they carry more liability risk for unauthorized transactions. Then contact one of the three major credit bureaus (Experian, TransUnion, or Equifax) to place a fraud alert on your account. That single call triggers alerts with all three bureaus and makes it significantly harder for someone to open new accounts in your name.

File a Police Report, Even If You Think It Won't Help

A police report creates an official record that becomes critical if you need to dispute fraudulent charges with a bank, creditor, or insurance company. If your house key was in your wallet along with anything that ties to your home address, consider changing your locks as well. While the police may not recover the wallet itself, the documentation protects you financially and legally.

Replace Your ID, Update Your Passwords, and Notify Your Insurance Providers

Contact your state DMV to report your missing driver's license and start the replacement process. Driving without a valid license is illegal, and replacement rules vary by state, so don't wait. Change the passwords and security questions on your email, banking, and any other sensitive accounts. Then call your health and auto insurance providers to report any missing cards and check for unauthorized use. Going forward, keep a secure list or photos of your wallet's contents stored somewhere other than your phone, and consider carrying only what you need each day.

It’s a horrible feeling: You reach for your wallet and find … nothing. Whether the wallet was lost or stolen, you’re now missing cash, credit cards, identification and anything else you keep in there.

To make things even more stressful, it can be a short leap from a stolen wallet to credit card fraud or other forms of identity theft. One Department of Justice report said that of the many identity theft victims who had some idea how their information was obtained, a full 20 percent believe it was lost or stolen from a wallet or checkbook.

But you can help minimize the potential damage when your wallet does go missing, says Paige Schaffer, president and COO of Global Identity & Digital Protection Services at Generali Global Assistance. She recommends keeping the following strategies in your back pocket.

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1. Call Your Credit And Debit Card Companies

Do this immediately. Tell them you lost your wallet or that it was stolen, so they can cancel the card and issue you a new one. Start with your debit card, as your level of liability depends on how quickly you call in the incident. With credit cards, if you report the loss before the card is used, you won’t be responsible for any charges you didn’t authorize.

2. Set Up A Fraud Alert

Thieves could use your information to open new credit card accounts or loans; setting a fraud alert with the credit bureaus means that lenders and creditors have to take extra measures to verify your identity. You only need to contact one of the three major credit bureaus; they’ll notify the other two. And check your credit report a few times a year for fraudulent activity.

3. File A Police Report

Filing a report with the police helps prevent fraud when you’ve lost your wallet. Even if you don’t believe the cops will find the thief, file a report. This creates a paper trail, which can be instrumental in disputing any potential fraud with creditors, credit bureaus and insurance companies. Also let the cops know if you had a spare house key in your wallet. (Consider changing the locks to your home as well.)

4. Change Your Passwords

Losing your wallet could compromise your e-mail, credit card or bank accounts. Choose new, strong passwords to protect your personal information. Be sure to pick new secret questions and answers, too.

5. Call The DMV

Report your missing driver’s license to your local DMV. It’s illegal to drive without one, though some states may allow you to use your driving record as proof of a valid license. Ask what the specific state requirements are to replace the license.

6. Contact Your Insurance Companies

If you’ve lost your wallet, it’s likely your medical insurance card disappeared with it, so report the loss to the insurer. They may or may not issue a new number; either way, check your explanation of benefits summaries regularly for fraudulent usage. Also notify your auto insurance company if you’ve lost your card. However, you can avoid this step by storing your proof of auto insurance digitally—a feature available on the GEICO Mobile app.

Be Proactive

Before your wallet goes missing, some proactive measures can help keep a bad situation from becoming worse, says Schaffer.

wallet-dropped-on-sidewalk
  • Keep your contact information in your wallet—well-meaning people who find it can’t return your possessions if they don’t know how to reach you.
  • Record all the contents in your wallet, including license and credit card numbers (of course, don’t keep the information in your wallet!).
  • Purchase identity theft protection before any problems occur. This will monitor your credit and help restore your identity if your wallet does fall into the wrong hands.

Also, do not carry the following in your wallet:

  • Your social security card or a list of passwords, which could allow crooks to compromise your identity very quickly.
  • More than two credit cards—this will make for more work if you lose your wallet.
  • A house key, since your address is on your license and can be discoverable online.

Replacing a wallet is easy; restoring your identity can be much harder. Purchasing identity theft protection through the GEICO Insurance Agency can help. Choose the plan option that fits you best—whether you’re an individual, a couple or a family.

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