FAQs About The GEICO Giveback
Last Updated: April 28, 2020
There's nothing you need to do to get the credit.
GEICO will apply all credits automatically at renewal for auto, motorcycle, and RV policies. Your credit will be reflected on your paperwork at renewal between:
- 04/08/2020 – 10/07/2020 for 6-month policies
- 04/08/2020 – 04/07/2021 for 12-month policies
You can estimate your credit amount and see when to expect it with The GEICO Giveback Estimator.
When will I get the credit?
You will get the credit when your policy renews; it will apply to your first payment. Any additional credit you receive will be applied to the next payment. For new policies that qualify, it will apply to your second payment.
If you have received your bill and do not see the credit yet, we haven't forgotten about you. We are working hard to apply the credit to every policy that qualifies. We encourage you to monitor your policy on the GEICO Mobile app or geico.com. Once the credit has been applied, you will be able to verify it online. We appreciate your patience.
What if I'm driving less?
We know that shelter in place laws have reduced driving, and we are passing these savings on to our auto, motorcycle, and RV customers.
What if my policy renewed prior to April 8, 2020?
You won't miss out. The credit will be applied to your next renewal which should fall within The GEICO Giveback time period.
What if my policy renewed since April 8, 2020, and I have already made a payment?
Thank you for being a loyal GEICO customer! The 15% credit of your total policy premium will be applied. If you paid in full, a refund will be issued for the difference in your total premium. Others on payment plans, the 15% credit will still apply to your total policy premium applied to the next payment due.
Why are we doing this?
GEICO is giving back to our customers during this critical time because we are all in this together. We value our customers and understand how this pandemic has created challenges for all of us. We also know that shelter in place laws have reduced driving, and we are passing these savings on to our auto, motorcycle, and RV customers.
If I'm paying in full, why am I getting a refund?
We are working hard to apply the credit to every policy that qualifies. If you have already paid your renewal premium in full, or paid in full for a new GEICO policy, when the credit is applied, you will receive a refund due to the credit. We appreciate your patience.
I'm an essential worker and still driving. Will I still get the discount?
Absolutely! We're in this together, and we thank you for all you're doing. We know some people are still driving but we're giving the 15% credit to every eligible customer.
Why don't I see The GEICO Giveback on my policy that has renewed since April 8, 2020?
Our top priority is to help our customers. We are working on updates to our systems to apply the credit. Once the systems are updated, The GEICO Giveback credit for 15% of your total policy premium will be applied to your policy and reflected on the GEICO Mobile app and geico.com.
How much is the credit?
The credit will be 15% of your posted new business or renewal amount that are not issued through a required ceded or AIP insurance plan. See "What is a ceded or AIP insurance plan for ceded policies?" Current policyholders do not need to do anything to receive this credit.
Are taxes, fees, or surcharges eligible for the credit?
Taxes, fees, or surcharges included in the 6-month or 12-month premium are eligible for the 15% credit. Examples of taxes, fees, or surcharges that do not qualify for the credit include, but are not limited to:
- California Fraud Assessment Recoupment Fee
- California Reissue Fee
- Certificate of Financial Responsibility (CFR) Filing Fees
- Colorado Auto Theft Prevention Fee
- Minnesota Auto Theft Prevention Surcharge
- North Carolina Commercial Recoupment Fee
- North Carolina Clean Risk Allocation Fee
- New York Law Enforcement Fee
- Returned Check Fee
- Service Charges
- Texas Theft Prevention Charge
What if the credit is larger than my monthly payment?
If the credit is greater than the monthly payment, any additional credit will be applied to the next payment due.
How will I get the credit?
You don't need to do anything. It will be automatically applied to your next renewal or, if you purchase a new policy, to your second payment. We encourage you to monitor your policy on the GEICO Mobile app or geico.com. Once the credit has been applied, you will be able to verify it online.
Can you credit my policy now?
The GEICO Giveback will give you a 15% credit on your total 6-month or 12-month premium when your policy renews. In the meantime, we are providing as much flexibility as possible with current bills.
Are you going to increase my rates to offset this?
No. Rates are determined by many factors and in no way would we ever increase our rates due to offering a policy benefit. We are in this together and The GEICO Giveback offers a 15% policy credit to our customers.
Which policy types does The GEICO Giveback apply to?
The GEICO Giveback applies to GEICO Personal Auto, Motorcycle, and RV policies that are not issued through a required ceded or AIP insurance plan.
Will I get the credit if I have a 12-month policy?
Yes. Eligible customers who have 12-month policies will receive the credit at their next renewal. The credit will be applied as those policies come up for renewal between April 8, 2020 and April 7, 2021, in addition to, new 12-month policies purchased with an effective date between April 8, 2020 and October 7, 2020.
What do you mean by renewal?
For example, you may have policy with a 6-month term. At the end of the 6-month period, the policy may be renewed to provide continuous coverage.
Will I be able to see this on my bill?
What if I can't pay my bill today?
We will continue to offer payment options to meet your needs.
How can I get the credit sooner?
Remember, we are pausing cancellations of coverage. This is intended to help support our policyholders who cannot make a payment due to COVID-19. If you can make a payment, we strongly encourage you to make a payment to help you reduce your balance. The credit applies to your renewal, but we can review your policy now to make changes to meet your needs. Our insurance professionals are available to complete a policy review.
Why don't I see The GEICO Giveback on my new policy?
For new customers, welcome to the GEICO family. The great news is that you will automatically have your 2nd payment credited for 15% of your total policy premium. You don't need to take any further action.
Can this be applied to what I owe?
When your policy renews, the credit will be applied to your renewal premium or any outstanding balance on that policy.
What if I chose not to renew my policy or cancel my recently purchased policy?
If you choose not to renew your policy, or cancel your recently purchased policy as of the policy effective date, The GEICO Giveback will not apply.
What is a ceded or AIP insurance plan?
Ceded policies are reinsured by the North Carolina Reinsurance Facility (NCRF) for applicants who do not meet our voluntary underwriting standards. It is a state-mandated program established to assure automobile coverage to qualified North Carolina drivers who cannot obtain coverage elsewhere.
AIP insurance plans apply when a driver or vehicle owner cannot qualify for insurance in the regular market. He or she must get coverage through a state assigned risk plan which specifies that each company must accept a proportionate share of these drivers/owners.
Ceded* and AIP policies do not qualify for the credit because the premium collected on these policies are remitted to the state or Reinsurance Facility and not retained by GEICO.
*Premiums for voluntary coverages retained by GEICO on North Carolina ceded policies qualify for The GEICO Giveback. A 15% credit will apply to collision, other than collision, towing and labor, extended transportation expense coverage, mechanical breakdown insurance, and customizing equipment and coverage for audio, visual, and data electronic equipment premiums, if carried, on these policies.
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