What can I do?
What can I say?
Here are some things to say to Alexa about your GEICO insurance policy. Don't forget to say "Alexa, open GEICO" first.
How do I start?
Download
Get the GEICO skill for Amazon Alexa
Or go to "Skills" in the Alexa app and search for GEICO, then tap "Enable."
Link
Enter your GEICO username and password. You can also set an optional 4-digit PIN.
Talk
Say "Alexa, open GEICO" to start talking to Alexa about your GEICO account.
Don’t have the Amazon Alexa app? Get it today!
Is my information safe?
Protect yourself with an extra layer of security by creating a PIN, protecting others from accessing your account through Alexa.
It's up to you to link your GEICO account with your Alexa device! This is something you set up, making sure only you have access to your policy and billing information.
Whenever you make a payment, we take security seriously. We only use payment methods you've already provided to GEICO, and we do not share them with Amazon, except your confirmation to Alexa to verify the last four digits of a payment account.
FAQs
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The GEICO "skill" is the word we use for the voice-based interface. A skill is what lets you use your Alexa Echo device to interact with GEICO, by using your voice instead of your phone or computer.
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Right now you can perform basic account functions with the Alexa skill, such as the following:
- Pay your bill
- Check your balance
- Check your premium
- Find the next date your payment is due
- Order ID cards by email or by U.S. mail
- Get vehicle help
Soon you will be able to do even more, so check back often to see what new capabilities GEICO is offering through our skill!
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To start using GEICO's skill, follow these steps:
- Open the Alexa app and search the menu for "Skills." Once you can see the Skills page, search for "GEICO"
- Select the GEICO skill and select "ENABLE"
- Log in to your GEICO account with your username and password
- Set your 4-digit PIN (optional)
Remember you can only link one GEICO account at a time to the skill for every Amazon account.
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If you are having trouble enabling the GEICO skill, please double check to make sure you are using the correct GEICO username and password to link your account.
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Your 4-digit PIN, which is separate from your GEICO login information, is a way to further protect your account through Alexa. Setting a PIN reduces the risk that other people could access your account through the skill. Adding this extra layer of security helps to protect your information from intruders, and even from someone accidentally changing something on your account!
If you would like to change your PIN, you can do so by logging into the Alexa app and disabling the GEICO skill. When you re-enable the skill you will be able to set a new PIN.
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To start using the GEICO skill, wake up your Alexa-enabled device by saying "Alexa, open GEICO." Once you open the GEICO skill, you can use any of the voice commands listed below to manage your GEICO policy. Remember to check back often for more ways you can interact using your voice!
- Say "Send my ID cards" to request your ID cards by email or mail.
- Ask "What’s my balance?" to check your account balance.
- Ask "When is my next payment due?" to get your next payment date.
- Say "Pay my bill" to make a payment on your policy.
- Say "I need help with my vehicle" to request vehicle help at your home address.
See the GEICO Alexa skill in action!
Amazon, Alexa, all related logos are trademarks of Amazon.com, Inc. or its affiliates. GEICO, the Gecko, and all related logos are trademarks of Government Employees Insurance Company.