Cell Phone Insurance

Protect your memories with mobile device insurance.

Get a quote online

Manage Your Cell Phone Insurance Policy

Visit the Lori by Assurant site to log in and manage your policy

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Existing policyholder?

What is Cell Phone Insurance?

Is your cell phone broken again? No worries, life happens. GEICO Insurance Agency and Lori® by Assurant have partnered together to protect your cell phone from accidents like broken front screens, out-of-warranty hardware issues, power surge issues, and/or theft.

We offer cell phone protection plans to fit your budget and cover your needs. Our plans cover eligible new and well-loved mobile phones. We offer a low service fee/deductible and the option to pay monthly from $3 to $15, or pay annually.

You can manage your smartphone insurance policy online any time at HelloLori.com. Use the Hello Lori app to file a claim online, schedule a fast and flexible repair service and access customer service. A nationwide network of repair technicians can fix your phone on the spot*.

What's covered with cell phone protection?

Pick the plan that's right for you

Essential protection plan

  • Pay for the coverage you need for each device
  • Protect your phone from out-of-warranty breakdown, damage and power surge
  • Get unlimited cracked front screen repairs with a $49 service fee

Spoil Me protection plan

  • Plan for peace of mind when the unexpected happens
  • Life happens—so protect your phone from out-of-warranty breakdown, damage, power surge, and theft
  • Get unlimited cracked front screen repairs with a $29 service fee
  • Get unlimited battery replacement
  • 15% claims-free discount

Cell Phone Insurance: Get the answers you're looking for.

  • How is Lori different from other device protection plans?

    Lori offers convenient device protection to customers at any time. Pick the plan that fits you. Lori will even cover your older models. And if you need to file a claim, Lori is fast. In just a few minutes, you can schedule a repair appointment as soon as the same or next day.
  • Who is eligible for Lori Device Protection?

    Almost anyone is eligible for Lori Device Protection. Lori has your back - it doesn't matter if you bought your device yesterday or years ago. We can provide protection for almost every popular model as long as it is in working order.
  • Where is Lori Device Protection Available?

    Lori Device Protection is only available in the continental United States. Lori is not available in Alaska or Hawaii.


Protection plans may not be available in all states. Mobile device coverage is written through non-affiliated insurance companies and is secured through the GEICO Insurance Agency, LLC. The Essential plan is provided through a service contract. The Spoil Me plan is a combination of insurance and a service contract. The above does not modify any definitions, exclusions or any other provision expressly stated in your insurance policy or service contract. We encourage you to read your coverage documents to fully understand your benefits.

When you click on the "Get a quote online" link you will be taken to a site owned by Lori® by Assurant, not GEICO. GEICO has no control over the privacy practices of the company mentioned above and assumes no responsibility in connection with your use of the Lori® website. Any information that you provide directly to them is subject to the privacy policy posted on their website.

Service Contract coverage (Breakdown, Power Surge, and Damage) is provided by Federal Warranty Service Corporation in all states except in California where the Provider is Sureway, Inc.; in Florida where the Provider is United Service Protection, Inc.; and in Oklahoma where the Provider is Assurant Service Protection, Inc. Property Insurance coverage (Theft) is underwritten by American Security Insurance Company (NAIC 42978) in all states except in NH and MT where the underwriter is American Bankers Insurance Company of Florida (NAIC 10111). All these companies operate under the trade name Assurant.

*Repair options will vary by location.