What can I do?

"Request roadside assistance."

Get a tow or help with a jump start, flat tire, and more.

"What's the status of my claim?"

Check if there are any updates on your claim.

"What's my balance?"

Get your balance and next payment date.

"What's my total premium?"

Get your total premium.

"Find a gas station."

Find the closest or cheapest gas stations near your location.

"Find an agent."

Find a local GEICO insurance agent near you.

How do I start?

Say

Say "Hey Google, talk to GEICO" to your Google Assistant device.

Link

You will be prompted to link your account when you interact with your policy.

Is my information safe?

Set up a PIN on Google

Protect yourself with an extra layer of security by creating a PIN, protecting others from accessing your GEICO account through Google Assistant.

Link your account

It's up to you to link your GEICO account with your Google Assistant device! This is something you set up, making sure only you have access to your policy and billing information.

FAQs

  • What is a Google Action?

    A Google Action is what lets you use your Google Assistant or Google Home device to connect with GEICO, simply by using your voice!

  • How do I link my account?

    Steps:

    1. Say, "Hey Google, talk to GEICO" to your Google Assistant
    2. When you ask a policy related question Google will send a link to your phone to link your GEICO account
    3. Select the link, then log in to your GEICO account with your username and password
  • What can I do with GEICO Action for Google Assistant?

    There's a lot, with more to come! Right now you can do things like:

    1. Request roadside assistance for 24/7 help
    2. Check claim status
    3. Check your balance and upcoming payment date
    4. Check your total premium
    5. Find a gas station near you or a local GEICO agent near you
    6. Listen to GEICO commercials
    7. Learn about insurance terms

    We're always evolving, so check back often to see what's new in our skill!

  • How do I use GEICO Action for Google Assistant?

    To start using the GEICO Action for Google Assistant, say the wake up words. Once you open the Google Action, you can use any of the voice commands:

    • Say "What's the status of my claim?" to check your claim status
    • Say "Request roadside assistance" to get help with your vehicle
    • Ask "What's my balance?" to check your account balance
    • Ask "When is my next payment due?" to get your next payment date
    • Ask "What is my premium?" to get your total premium
    • Say "Find gas" to find the closest or cheapest gas station near you
    • Say "Find an agent" to find a local GEICO insurance agent near you
    • Say "Listen to a GEICO commercial" to hear a GEICO radio commercial
    • Say "What's the Gecko's favorite color?" for a fun fact
  • How does the find gas feature work?

    To start using this feature say "Hey Google, talk to GEICO" and then say "find gas" to your Google device. We'll then find you the closest or cheapest gas station near you. If searching for the cheapest gas, we automatically find the cheapest gas station within 5 miles from your location.

    This feature currently searches for gas using credit card prices based on regular unleaded gas

    In order to use this feature, make sure you have location services turned on for your device.

  • How do I link my account?

    Steps:

    1. Say, "Hey Google, talk to GEICO" to your Google Assistant
    2. When you ask a policy related question Google will send a link to your phone to link your GEICO account
    3. Select the link, then log in to your GEICO account with your username and password
  • How do I use GEICO Action for Google Assistant?

    To start using the GEICO Action for Google Assistant, say the wake up words. Once you open the Google Action, you can use any of the voice commands:

    • Say "What's the status of my claim?" to check your claim status
    • Say "Request roadside assistance" to get help with your vehicle
    • Ask "What's my balance?" to check your account balance
    • Ask "When is my next payment due?" to get your next payment date
    • Ask "What is my premium?" to get your total premium
    • Say "Find gas" to find the closest or cheapest gas station near you
    • Say "Find an agent" to find a local GEICO insurance agent near you
    • Say "Listen to a GEICO commercial" to hear a GEICO radio commercial
    • Say "What's the Gecko's favorite color?" for a fun fact
  • What is my 4-digit PIN and how can I change it?

    Your 4-digit PIN, which is separate from your GEICO login information, is a way to further protect your account through Google. Setting a PIN reduces the risk that other people could access your account through the Google Action. Adding this extra layer of security helps to protect your information from intruders, and even from someone accidentally changing something on your account!

    You can set your PIN when you link your GEICO account. If you would like to change your PIN, log into the Google Assistant Directory and unlink your account. Once you unlink you will be prompted to link your account and set a new PIN when you talk to GEICO again on your Google Assistant device.

Google, Google Home, Google Assistant and all related logos are trademarks of Google LLC or its affiliates. GEICO, the Gecko, and all related logos are trademarks of Government Employees Insurance Company.