Taking The Hassle Out Of Claims

GEICO Auto Repair Xpress sign.

KEY TAKEAWAYS

Start Your Claim Online for Fast Processing
Submit accident details, photos, and documents right from your dashboard. The digital process reduces paperwork and quickens the claims timeline.

Track Repairs and Payments in Real Time
GEICO’s claim tools let you follow repairs, payments, and adjuster updates step-by-step—so you’re never left in the dark.

Get Answers and Support Every Step
Use chat, help guides, and call-back features for instant answers. Customer support is available throughout the claims journey.

How GEICO Makes the Claims Process Easier

GECO Auto Repair Xpress® Shop

We know that an auto accident—big or small—can trigger many decisions and complications in your life. We can’t guarantee that you’ll never have an accident, but GEICO can help remove the anxiety with our Auto Repair Xpress® program. The program is designed to provide you the highest quality repairs with the fastest possible service—it means quick and easy help, just when you need it.

If you choose to have your vehicle repaired at a GEICO Auto Repair Xpress® shop, you’ll enjoy peace of mind knowing that the repairs are being completed by highly qualified technicians. GEICO Auto Repair Xpress® locations are shops known to have an established reputation for good service and high quality repairs. The shop’s trained technicians and painters are equipped with state-of-the-art tools to repair today’s high-technology vehicles.

What Happens When You Use an Auto Repair Xpress® Shop

If you’ve had an accident and want to take advantage of the Auto Repair Xpress® program, tell a claims representative and we will schedule an appointment for you to meet with an adjuster and drop off your vehicle. You can even find a location before you call. Our claims representatives are ready to help you 24-hours a day, seven days a week, 365 days a year.

Peace of Mind With Guaranteed Repairs

The adjuster and shop will begin the repair process as soon as you drop off your vehicle at the Auto Repair Xpress facility, and you’ll get regular updates on your car’s repair progress. The whole process relieves you of stress and inconvenience!  When you use an GEICO ARX shop, you can rest easy knowing that:

  • You have the convenience of a single location to get a quick and accurate estimate, have your vehicle repaired, and pick up a rental car;
  • The GEICO Auto Repair Xpress® facility is determined to make your claim experience as worry-free as possible, and committed to delivering our promise of a customer service experience that is second to none;
  • Your on-location GEICO adjuster is committed to keeping you informed throughout the process; and
  • GEICO will guarantee the repairs for as long as you own your car!

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