GEICO Reviews And Ratings From Customers

I switch to Geico ~ 2.1 years ago being with my previous insurer for almost 3.5 years. I was skeptical of the savings part, but I did save money, better coverage and world class service. I was always pleasantly surprised by the tools they have. Geico app is super useful in self managing your policy and seldom the need to speak to an agent. I used lockout/tow service twice and found the app, agent interaction super productive and efficient. So overall, Geico let me save not just money but TIME as well. I would live to recommend them to any family, friend !

It's hard for most people to live up to a "reputation" when someone says they are "excellent" or provide "excellent" service. To me, Geico lives up to it's reputation of being an excellent auto insurance company compared to State Farm & Progressive. I've had both of those insurance companies and I can tell you, I grew tired of the "increase" pendulum from State Farm. To have a perfect driving record for 47 years should count for something when it comes to auto insurance and my policy shouldn't go up every six months. Also, I was able to effortlessly extend my automatic payment to a later date by using their automated system by logging into my account with them. I didn't have to call and speak to customer service. What a great insurance provider. I wish there were more like them especially in the state of Florida.

I've had minor issues (stranded roadside, chipped windshield, etc) and every experience has been seamless and straightforward. The website is user-friendly and the emails are few but informative. Excellent to work with from all sides.

Much better price than I could get anywhere else and getting any type of documents quickly is less of a hassle than I have had with other companies.

I am so happy with Geico. I was involved in a bad accident and didn't think I would ever find an insurance company to cover me. My new rates are high right now, but for what Geico offers me, I can't complain. Their roadside assistance is so good. Last week I had to have my battery jumped three times in just three days. Customer service was so friendly and the help they sent me was just as nice. I didn't have to wait longer than a half hour and there was no charge. Today I received an email congratulating me on my first anniversary. Then I found out that my safe driving brought my payment down monthly by almost $14.00. I will have Geico cover my car insurance until I ride out to the end of the trail!!!

I wanted to say thank you for providing not only excellent service and coverage but also affordable fees. I'm retired and have a set budget and Geico has always allowed me the courtesy of making payments in accordance with my financial needs. I've never had an insurance provider go so far to keep my account. Most insurance providers won't do this for their clients. Geico isn't just about making money or meeting the financial bottom line, they truly care and will work with you to maintain your account status. As for claim processing, there is no contents. You have all the tools required to process your claims twenty-four seven. Download incident photos request towing any hour of the day. You're never alone with Geico. As for Customer service, don't get me started, they have the best in the industry. Up front fees? Whats that? They raise the bar on this level also. Just purchased another car and need coverage ASAP.? Not a problem within seconds you can drive off the dealers lot feeling protect with full coverage.

GEICO was very friendly and prompt in solving my premium inquiry. I got a re-rating of my auto insurance policy and a lower premium. GEICO complied with the National Conference of Insurance Legislators provisions adopted by Florida. The statute provides an avenue for consumers to appeal a rating decision if the consumer was affected by circumstances beyond their control such as dissolution of marriage or temporary loss of employment.

Today I called geico to get a better understanding of my auto coverage and see if I could reduce the amount I am paying. They were very helpful and I reduced my monthly payment significantly.

We've been with you for 8 years, and you've stood by though everything you promise. Thank you Geico!

My son was involved in an accident last week. I cannot begin to express how much we love Geico. They were so quick to help us make this experience less painful. The adjuster Jay was amazing. He did everything to walk me through this process. What a great company. They did everything they said they were going to do and more and are so professional. I feel blessed and if more companies cared they way Geico does about their customers we would all be blessed.