GEICO Customer Ratings and Reviews

Customer Reviews for GEICO Car Insurance

Car Insurance provides protection from losses resulting from owning and operating a vehicle. GEICO has been helping Americans meet their auto insurance needs since 1936. Read about experiences GEICO auto insurance customers have had with GEICOs customer service, claims handling, insurance rates, and online transactions.

Average Customer Rating:
4.5 / 5 (13,093 reviews)

Customer Reviews for Car Insurance

Put Us In The Commercial!

By 5conns on December 17, 2007 policyholder

We literally saved thousands of dollars on our insurance by switching to Geico. The process took a bit of time but was a breeze, especially with the assistance of Geico's very friendly and knowledgeable customer service people. Their follow-up with emails, mailings and calls is very helpful and makes us feel important to the company. My mother (who also has Geico) and I were recently hit by a deer. She called Geico immediately and they were absolutely wonderful in their concern and immediate assistance. She had a rental car within an hour and her car was repaired in a reasonably speedy time and without issue. I knew then and there that we had made the right decision in changing our coverage to Geico. Thank you funny little cockney gecko!!!!!
  • Pros: We saved THOUSANDS on our insurance; Geico service is fantastic!
  • Cons: None
Customer Service
Value/Fairness

Great Insurance

By blue on December 17, 2007 policyholder claim

I liked that GEICO worked with a body shop in town and that a car rental shop was there also.
  • Gender: FAge: 45-54
  • Years insured with GEICO: 2 years
  • Pros: Rates are good; service is fantastic
Customer Service
Value/Fairness

Great customer service

By on December 17, 2007 policyholder claim

Friendly, nice personnel with quick and efficient service
  • Gender: MAge: 45-54
  • Years insured with GEICO: 6-9 years
  • Pros: Very nice and friendly
Customer Service
Value/Fairness

adding a car

By KTSB on December 17, 2007 policyholder

  • Gender: F
  • Years insured with GEICO: 5 years
  • Pros: very helpful, gave us details
  • Cons: none that I can think of
Customer Service
Value/Fairness

Geico is by far the best Automobile Insurance Comp

By jckat on December 17, 2007 policyholder claim

  • Gender: FAge: 45-54
  • Years insured with GEICO: 2 years
  • Pros: Fast and Accurate Claims as well as low cost rates
  • Cons: None
Customer Service
Value/Fairness