GEICO Reviews And Ratings From Customers

Customer Reviews for GEICO Mechanical Breakdown Insurance

You have purchased collision insurance to protect your new car in case of an accident and comprehensive insurance to protect against hazards such as fire, theft, or broken glass. But what happens when your air conditioning dies or your automatic windows won't close, just after your car is out of warranty? GEICOs Mechanical Breakdown Insurance (MBI) is designed to protect you from these bumps along the road.

Average Customer Rating: 4.8 out of 5 stars
4.8 / 5 (128 reviews)

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Customer Reviews for Mechanical Breakdown Insurance

4 out of 5 star rating
Mechanical brakedown response

By Solar on October 14, 2009 policyholder claim

I am satisfy with my claim for transmissions repair,even I got issues with the shop I picked to repair the vehicle. It is a coverage I will keep for any car I own. I like the facts GEICO negociated prices with the service porvider because it take stress and sale people out of my back. I only need to pay my deductable the rest is on them. I will recommand that to anyone .

Saved $2,000 by Switching to GEICO

  • Gender: MAge: 45-54
  • Years insured with GEICO: 10-14 years
  • Pros: Quick and reliable response.
  • Cons: Type of material use for repair
Claim ServiceRating: 100%
Value/FairnessRating: 80%
Customer ServiceRating: 100%

4 out of 5 star rating
Excellent customer service

By Chips on October 05, 2009 policyholder claim

Have always given great service and best insurance coverage.
  • Gender: FAge: 55andOver
  • Years insured with GEICO: 15 years or more
  • Pros: Immediately address your problems
  • Cons: MBI not explained. Did not know mechanic has to call Geico before performing work
Claim ServiceRating: 100%
Value/FairnessRating: 80%
Customer ServiceRating: 100%

4 out of 5 star rating
Good Service

By on October 05, 2009 policyholder claim

The tow truck took more than an hour to arrived, but after that the service was excellent. Thank you.
  • Gender: MAge: 35-44
  • Years insured with GEICO: 4 years
  • Pros: Reliable customer service
  • Cons: Waiting time for the tow truck
Claim ServiceRating: 100%
Value/FairnessRating: 80%
Customer ServiceRating: 100%

4 out of 5 star rating
OMG..what happened to my trany

By TwoShort on October 05, 2009 policyholder claim

I took my vehicle to Crenwelge Chevrolet for repairs to my transmission and radiator. It took over six weeks to repair my Trail Blazer. I feel the time frame was way over what should have been taken care of within a couple of weeks. Geico on the other hand was on top of things from the get go. Thank you Geico.
  • Gender: FAge: 55andOver
  • Years insured with GEICO: 4 years
  • Pros: The MB Insurance is well worth the money. And Geico was on top of the claim.
  • Cons: Dealership was extremely slow in fixing my problem.
Claim ServiceRating: 100%
Value/FairnessRating: 100%
Customer ServiceRating: 80%
TwoShort