2025 Press Release

GEICO ready to assist those impacted by California wildfires

January 13, 20251 min read

Our hearts go out to everyone affected by these devastating wildfires in the Los Angeles area, and we extend our deepest gratitude to the firefighters and emergency responders working tirelessly to protect lives and property.

GEICO is mobilizing to assist customers affected by these wildfires and we encourage those needing assistance to contact us when it is safe to do so. Customers should always refrain from accessing or driving their vehicle if they suspect that it has been damaged.

How to file a claim

  • Download the GEICO mobile app: Customers can access all their policy documents and file a claim directly through their smartphone using the GEICO mobile app.
  • Use GEICO.com: Customers can also file a claim by visiting GEICO.com/response.
  • Contact GEICO via phone: Customers can file a claim by calling 1-800-841-3000.
  • Inspections: In situations involving major safety risks, GEICO's claims team will work directly with customers to inspect vehicles that are not drivable. Customers need only file a claim first, and GEICO will arrange an appointment when it is safe to do so.

Payment flexibility

GEICO understands that these are challenging times for those impacted by these wildfires. In response, GEICO is offering payment flexibility to assist affected customers. For questions, customers may call 1-800-841-3000.

For additional information, visit GEICO.com/response.

We're help to help, 24/7.