On Twitter

Phone calls and emails are so 2007. As a tech-savvy, socially connected individual, all you need is 140 characters to make your voice heard. Have a quick question or comment? Follow and tweet the GEICO Service Team at @GEICO_Service.

How It Works

If you're new to Twitter, check out the Twitter basics and sign up for an account.

For those familiar with tweeting, here are some tips to get the most out of @GEICO_Service.

  • Don't tweet any personal information. - Twitter is public, so we recommend Direct Messaging (DM) us on Twitter, or logging in to the policyholder service center to contact us. Remember, we need to follow each other to exchange DMs.
  • Should I tweet? - For time sensitive or complex insurance issues related to your policy, we still recommend calling us 24/7 at (800) 861-8380.
  • How do you respond? - If the question is related to your policy, we'll follow and @message you asking for your name, state and phone number via DM. If it's just a simple insurance question or comment, we'll just reply to your tweet. You should expect a follow up within 1 to 2 days.

Security Notice

Please note that when you click on many of the links on this page, you will be taken to sites not owned by GEICO. Any information that you provide directly to them is subject to the privacy policies posted on their websites.